Odessa B. Del Rosario

Driven individual with knack for communication and problem-solving, making perfect fit for Representative role. Brings valuable transferable skills in customer service and relationship building, combined with excellent interpersonal abilities. Poised to foster positive client interactions and contribute to company growth.

• Place of birth: Quezon
• Height: 5' 2
• Weight: 54 kg
• Date of birth: 07/24/86
• Gender: Female
• Marital status: Single
• Religion: Roman Catholic

• Al-Sirhan Shoes Company, Avenues Branch, Sales Consultant, Cashier, Visual Merchandiser, 01/14/18, Present, Provide services to customers aligned with the company's customer service program., Communicates with the store manager all information related to the store operations., Replenishes merchandise on display and protects it from theft., Ensures compliance with visual display guidelines and policies., Perform other tasks as prescribed by the Superior., Responsible for cashiering procedures., Cash checks for customers., Compute and record totals of transactions., Sort, count, and wrap currency and coins., Process merchandise returns and exchanges.
• Teleperformance, Edsa Shaw Blvd., Technical Support, 01/01/16, 05/08/17, Work with support team to provide product support and assistance to customers., Evaluate complex customer problems, identify root causes and provide resolutions., Document support activities, customer issues and resolutions for reference purposes.
• Teleperformance, Edsa Shaw Blvd., Customer Service, 11/24/15, 01/01/16
• Gourdo's, Greenbelt5, Cashier, 01/28/13, 04/30/13, Provide services to customers aligned with the company's customer service program., Communicates with the store manager all information related to the store operations., Replenishes merchandise on display and protects it from theft., Ensures compliance with visual display guidelines and policies., Perform other tasks as prescribed by the Superior., Responsible for cashiering procedures., Cash checks for customers., Compute and record totals of transactions., Sort, count, and wrap currency and coins., Process merchandise returns and exchanges.
• Globe Telecom Business Center, Market Market, Cashier Event, 12/07/12, 12/16/12, Responsible for cashiering procedures., Cash checks for customers., Compute and record totals of transactions., Sort, count and wrap currency and coins., Process merchandise returns and exchanges.
• Philippine Prudential Life Insurance Company Inc., Financial Planner, Telemarketing Officer, 02/17/10, 05/17/11, Customize insurance programs to suit individual customers., Calculate premiums and establish payment method., Explain features, advantages and disadvantages of various policies., Ensure that policy requirements are fulfilled., Perform administrative tasks, such as maintaining records., Develop marketing strategies to compete with other individuals or companies., Attend meetings, seminars and programs to learn about new products and services.
• Be connected Management Services (Celio) Gateway, Cubao Q. C., Cashier, Sales Staff, Stock clerk, 10/01/07, 08/01/09, Practices proper maintenance of store equipment., Ensures the achievement of sales target on daily basis., Performs other related tasks that can/will affect the store operations., Receives and checks the accuracy of all stock deliveries and transfers., Executes price changes on merchandise., Assists in the replenishment of stocks in the shop floor., Conducts inventory of merchandise as requested., Responsible for cashiering procedures., Cash checks for customers., Compute and record totals of transactions., Sort, count and wrap currency and coins., Process merchandise returns and exchanges.
• Suyen Corporation (Celio) Rockwell, Cashier, Sales Staff, Stock clerk, 10/01/07, 08/01/09, Practices proper maintenance of store equipment., Ensures the achievement of sales target on daily basis., Performs other related tasks that can/will affect the store operations., Receives and checks the accuracy of all stock deliveries and transfers., Executes price changes on merchandise., Assists in the replenishment of stocks in the shop floor., Conducts inventory of merchandise as requested., Responsible for cashiering procedures., Cash checks for customers., Compute and record totals of transactions., Sort, count and wrap currency and coins., Process merchandise returns and exchanges.
• Sports Central (SM) SM Centerpoint, Sta. Mesa, Cashier, Salesclerk, 09/01/05, 02/01/06, Replenishes merchandise on display and protects it from theft., Ensures compliance with visual display guidelines and policies., Perform other tasks as prescribed by the supervisor., Ensures and executes proper steam ironing procedures of merchandise before display., Responsible for cashiering procedures., Cash checks for customers., Compute and record totals of transactions., Sort, count and wrap currency and coins., Process merchandise returns and exchanges.