Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 8 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
10
10
years of professional experience
Work History
Secretary to the General Manager
The Palms Hotel & Spa
06.2023 - 07.2024
Supported the General Manager in decision-making by providing accurate data, research, and reports.
Maintained a well-organized filing system for easy document retrieval and improved office workflow.
Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
Contributed to effective team management by maintaining open lines of communication with staff members across departments.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled confidential information in professional manner.
Facilitated productive meetings by preparing agendas, taking minutes, and following up on action items assigned to attendees.
Administrative Officer
Truluck Int'l Nigeria Limited
07.2017 - 05.2024
Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Updated reports, managed accounts, and generated reports for company database.
Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Improved communication within the organization through regular updates on policies, procedures, and key events.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Facilitated cross-functional collaboration by acting as a liaison between departments for task coordination and information sharing.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Receptionist
Zoomota Healthcare Limited
08.2014 - 04.2017
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Maintained visitor log for entering and leaving facility for security purposes.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer problems and complaints.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Sales Associate at JYSK Scandinavian Sleeping and Living - Ali Abdulwahab Al MutawaSales Associate at JYSK Scandinavian Sleeping and Living - Ali Abdulwahab Al Mutawa