OUMAR KEITA
Agent des opérations cargo
DUBAI
Profil professionnel
Helpful and dedicated porter who knows how to provide a discreet yet effective presence for clients to respond quickly to all their requests. Possessing great physical stamina that allows him to stand for long hours and handle heavy and bulky loads with dexterity. Capable of quickly building a network of contacts with a wide range of service providers thanks to excellent interpersonal skills. Dynamic porter with an excellent sense of service that enables him to quickly establish trusting relationships with clients and become their devoted assistant during their stay. Holder of a category B driver's license and possessing all points, able to complete quickly and in compliance with traffic regulations all tasks that require travel outside. Cultivated professional who knows how to adapt perfectly to the different behavioral standards of an international clientele..
Vue d'ensemble
6
6
years of professional experience
5
5
years of post-secondary education
Expérience
Porteur de bagages
aeport de conakry
conakry
02.2021 - 05.2024
- Management of client luggage from arrival to departure.Efficient handling of client luggage during arrival and departure.Use of a luggage cart to facilitate the transport of suitcases.Quick and courteous resolution of issues related to lost or damaged luggage.Welcoming and guiding clients according to the establishment's standards.Coordination with the front desk to ensure fast and accurate service.Performing various errands as part of concierge service.Management of luggage storage in the luggage room.Delivery of luggage and messages to clients in their rooms.Providing information about local attractions, restaurants, and events to interested clients.Maintaining cleanliness and order in the lobby, including organizing luggage carts.
Aide ménager
COTE D'IVOIRE
03.2018 - 08.2020
- Regular maintenance of housing units, cleaning of floors, waste management, taking out the trash. Maintenance of glass surfaces including windows, mirrors, and panes. Dusting furniture, cleaning surfaces and floors (vacuuming, mopping). Maintenance of sanitary areas (toilets, washroom, bathroom): cleaning of faucets and surfaces (floors, tiles, countertops). Regular cleaning of the beneficiaries' homes, including housekeeping, laundry, and ironing. Cleaning the floor and countertop of the kitchen, degreasing surfaces, disinfecting appliances if necessary.
Formation
LICENCE - INFORMATIQUE
University AMADU DIENG
CONAKRY 05.2023 - 01.2025
LICENCE - MIAGE
University AMADU DIENG
CONAKRY 02.2019 - 03.2022
Compétences
- Ease in a multicultural environment
- Rapid adaptation to changes
- Baggage tracking software
- Intercultural sensitivity
- Tact in interactions
- Active listening to customer needs
- Constant motivation
- Secure handling of baggage
- Smile and kindness
- Simple layout on computer
- Quick reading of labels
- Tolerance in the face of difficulty
- Strictness in following procedures
- Constant smile and politeness
- Baggage handling
- Personal motivation
- Basic maintenance of equipment
Informations complémentaires
- Ecology
- Rescuer for the Red Cross
- Music
- Voyages : dubai, cairo, naorobie ,abidjan ;accra, cassablaca, alger
Langues
Anglais
Intermédiaire
Français
Avancé (C1)
Chronologie
LICENCE - INFORMATIQUE
University AMADU DIENG
05.2023 - 01.2025
Porteur de bagages
aeport de conakry
02.2021 - 05.2024
LICENCE - MIAGE
University AMADU DIENG
02.2019 - 03.2022
Aide ménager
03.2018 - 08.2020
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