Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Padam Bahadur KC

As Salimiyah,Hawalli

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Barista, Cashier, Customer Service, Sales

Ciervo Cafe
Kuwait City, Kuwait City
04.2023 - Current
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Promoted seasonal beverages effectively increasing their uptake.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Warmly greeted and served customers, promptly processing payments to minimize wait times.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Used Point of Sale system efficiently, speeding up transactions.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.

Office assistant

Etihad Airways
Khalifa City, Abu Dhabi
10.2018 - 11.2021
  • Improved office efficiency by organizing and managing files.
  • Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of office.
  • Performed data entry tasks diligently, maintaining accurate office records at all times.
  • Kept inventory of office supplies and ordered new items when necessary.
  • Greeted guests and clients with warmth and professionalism.

Education

Diploma of Higher Education - Business Administration in Marketing

Canvas International College Basundhara
Kathmandu
06.2014 - 07.2017

Skills

  • Persuasive sales techniques
  • Customer engagement and service
  • Flexible communication style
  • Collaborative team player
  • POS system proficiency
  • Effective multitasking
  • Sales enhancement strategies
  • Cash management skills
  • Rapid beverage preparation
  • Precision in recipe execution

Languages

English
Intermediate
Hindi
Upper intermediate
Arabic
Beginner

Affiliations

  • Learning New Skills and Reading Books Explore the new places and Always Motivated and Inspired to do something new

Accomplishments

  • HubSpot Academy Six Sigma White Belt, Great Learning, Alison, HP Learning, LinkedIn Learning, The Open Learn University, OnePageCRM Sales Academy, Simplilearn, Academy Europe Open University

Timeline

Barista, Cashier, Customer Service, Sales

Ciervo Cafe
04.2023 - Current

Office assistant

Etihad Airways
10.2018 - 11.2021

Diploma of Higher Education - Business Administration in Marketing

Canvas International College Basundhara
06.2014 - 07.2017
Padam Bahadur KC