Padam Bahadur KC
As Salimiyah
Summary
Results-driven professional with a strong focus on negotiation, inventory control, and leadership management. Proven ability to enhance sales motivation, manage cash handling, and oversee supervisory functions. Skilled in resolving complaints, reporting performance metrics, and developing teams to achieve operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafe Barista, Cashier, Sales, Customer Service,
Ciervo Cafe
Kuwait city , Kuwait
04.2023 - Current
- Optimized workflow efficiency by supervising daily operations effectively.
- Streamlined ordering process, significantly decreasing wait times for customers.
- Implemented feedback system to improve customer service and address complaints.
- Cultivated positive atmosphere through team-building activities and open communication.
- Maintained safety standards in working and guest environments, reducing incidents.
- Boosted team morale through consistent motivation initiatives.
- Ensured staff remained informed by communicating essential information promptly.
- Warmly greeted and served customers, promptly processing payments to minimize wait times.
- Promoted seasonal beverages effectively increasing their uptake.
Front Office Assistant
Etihad Airways
Abu Dhabi, UAE
10.2018 - 11.2021
- Refined office procedures to enhance operational efficiency.
- Managed front desk operations, ensuring seamless workflow.
- Diligently oversaw inventory management, promptly addressing supply needs.
- Maintained a clean reception area to uphold positive company image.
- Handled confidential documents, ensuring privacy and security compliance.
- Welcomed guests and clients with professionalism and warmth.
- Managed basic invoicing and mail processes for office staff.
Education
Diploma of Higher Education - Business Administration
Canvas International College
Kathmandu/Nepal06-2015
Skills
- Negotiation mastery
- Inventory control expertise
- Leadership management
- Sales motivation
- Cash handling
- Supervisory experience
- Complaint handling
- Performance and sales reporting
- Staff development
- Back office administration
- Barista experience
Affiliations
- Reading books hunger to learn new skills and gain the knowledge. explore to new places and interest in new invention upgrade things listen to music and make the friend who has positive mindset
Certification
- Alison: sales management, understand B2B business development & sales, effective sales skills, effective sales strategies and techniques, sales prospecting and lead generation, diploma in retail management, introduction to conflict management and negotiation, mastering influence in sales, customer relationship management in business services.
- Great learning: sales management, customer relationship management, principle of management
- HP learning: inventory management, sales forecasting, the art of sales fundamentals of selling, customer relationship management, customer experience (CX) for business success, your target audience, business communication,
- LinkedIn learning: critical thinking for better judgement and decision - making, persuading others
- The Open Learn University: leadership and fellowship, customer service.
- OnePageCRM sales academy
- Six sigma white belt
- Simplilearn
- Academy Europe Open university
Languages
English
Upper intermediate
Timeline
Cafe Barista, Cashier, Sales, Customer Service,
Ciervo Cafe
04.2023 - Current
Front Office Assistant
Etihad Airways
10.2018 - 11.2021
Diploma of Higher Education - Business Administration
Canvas International College
Personal Information
Work history
3 years and 2 months,2 years and 7 months
Education
1