Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Preference
Timeline
Generic
Open To Work

Padam Bahadur KC

Kuwait City

Summary

Dynamic barista with expertise in customer service strategies and cash handling. Committed to delivering high-quality coffee and enhancing the cafe experience.

Overview

7
7
years of professional experience
2
2
Certifications

Work History

Barista,Cashier and Customer Service

Ciervo Cafe
Kuwait City
04.2023 - Current
  • Greeted customers and answered any questions they had about store's products and services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Collaborated with team to ensure efficient service and smooth operations during peak hours.
  • Provided exceptional customer service to enhance cafe experience.
  • Consistently delivered high-quality coffee beverages while maintaining cleanliness and organization in work area.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Supported highest standards of conduct and service to support company reputation.

Office Assistant

Etihad Airways
Khalifa City
11.2018 - 11.2021
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Greeted visitors, determined their needs and directed them to appropriate personnel.
  • Greeted visitors and provided information about the organization.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Supported team with data entry tasks and record keeping.
  • Maintained an organized filing system of paper documents and electronic files.
  • Assisted in managing office supplies and inventory levels.
  • Managed inventory of office supplies and placed orders when needed.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.

Education

Some College (No Degree) - Business Administration And Management

Canvas International College
Basundhara-03 Kathmandu, Nepal

Skills

  • Coffee preparation
  • Espresso machine operation
  • Inventory management
  • Cash handling
  • Customer service strategies
  • Point of sale systems
  • POS system operation
  • Front counter maintenance

Certification

Certificate of Appreciation from Etihad Airways

Languages

English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Arabic
Beginner
A1

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

د.ك280/yr - د.ك350/yr

Timeline

Barista,Cashier and Customer Service

Ciervo Cafe
04.2023 - Current

Office Assistant

Etihad Airways
11.2018 - 11.2021

Some College (No Degree) - Business Administration And Management

Canvas International College
Padam Bahadur KC