Paul Mwangi

To bring knowledge, energy, all attributes and experience and contribute in translating opportunities into results through efficient and rational procedure for a challenging organization that promotes career development.

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

• Utali Hotels, 11/01/15, 03/01/16, Multitasking, Time Management, Attention to detail, Flexibility, Improve updated technology, Improve customer relation
• Four Points by Sheraton, 05/01/16, 04/01/17, Bed Making, Housekeeping Hard skills, Excellent in guest briefing, Customer Service, Time Management skills, Communication skills, Flexibility
• Fairmont Mara Safari Club, 02/01/22, Present, Cleaning and maintaining public areas., Taking guest to their rooms., Briefing about the room and the equipment's in the room., Carrying Their luggage's., Checking the room for technical and safety issues., Emptying garbage.

During low-occupancy periods, I voluntarily applied my engineering skills (learned from my father) to assist with hotel maintenance—including carpentry, painting, and operating construction equipment—helping minimize outsourcing costs and upkeep delays.

Team-Oriented & Growth-Focused
Outside work, I enjoy building camaraderie with colleagues over friendly games of pool at staff accommodation. I’m also pursuing lifeguard certification to expand my skills and contribute to guest safety at the hotel pool.

During low-occupancy periods, I voluntarily applied my engineering skills (learned from my father) to assist with hotel maintenance—including carpentry, painting, and operating construction equipment—helping minimize outsourcing costs and upkeep delays.

Team-Oriented & Growth-Focused
Outside work, I enjoy building camaraderie with colleagues over friendly games of pool at staff accommodation. I’m also pursuing lifeguard certification to expand my skills and contribute to guest safety at the hotel pool.