Peter Boktor
Hawalli
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical sales position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Call Center Supervisor
Aldawayea Company
05.2022 - 12.2023
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Developed process controls and metrics for daily management of call center.
- Enhanced team performance with consistent coaching, feedback, and development opportunities.
- Increased efficiency and productivity through effective staff training regarding customer service protocols and call resolution techniques.
Call Agent
Aldawayea Company
09.2021 - 04.2022
- Built strong customer relationships with empathetic communication and active listening skills.
- Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
- Boosted sales by offering tailored recommendations based on customer needs and preferences.
Pharmacist
Medical Health Company
04.2020 - 07.2021
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Medical Sales Representative
Chemipharm Company
04.2019 - 02.2020
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
Education
Bachelor of Pharmacy - Pharmaceutical Sciences
Ahram Canadian University
Egypt 06.2017
Skills
- Building client relationships
- Goal-Oriented
- Strategic selling
- Negotiation
- Relationship selling
- Market Analysis
- Staff Motivation
- Customer Service and Communication Skills
- Problem-solving skills
Additional Information
- driver license and car : available
- transfer visa : 18
Timeline
Call Center Supervisor
Aldawayea Company
05.2022 - 12.2023
Call Agent
Aldawayea Company
09.2021 - 04.2022
Pharmacist
Medical Health Company
04.2020 - 07.2021
Medical Sales Representative
Chemipharm Company
04.2019 - 02.2020
Bachelor of Pharmacy - Pharmaceutical Sciences
Ahram Canadian University
Similar Profiles
Christ ZagerChrist Zager
Territory Account Manager at VG Supply Company / BFG Supply CompanyTerritory Account Manager at VG Supply Company / BFG Supply Company
MOSTAFA HAMADAMOSTAFA HAMADA
Mechanical Construction Engineer at Mechanical Engineering & Contracting Company (MECC)/ Kuwait Oil Company (KOC)Mechanical Construction Engineer at Mechanical Engineering & Contracting Company (MECC)/ Kuwait Oil Company (KOC)
Joseph KerwinJoseph Kerwin
Spotter Driver+ at Labor Services Company / Donaldson CompanySpotter Driver+ at Labor Services Company / Donaldson Company
FATIMA JABBAR MASHKORFATIMA JABBAR MASHKOR
Public Relations and Customer service at ExzooticPublic Relations and Customer service at Exzootic
Said AfifiSaid Afifi
Area Operations Manager at Anwar Kaifan (Mango Talaat)Area Operations Manager at Anwar Kaifan (Mango Talaat)