Pratap Majumder
KUWAIT CITY,India
Summary
Dynamic professional dedicated to fostering positive guest relations in high-volume dining environments. Experienced in customer service and cash handling, with a passion for thriving in fast-paced restaurant or bar settings. Seeking new challenges to leverage skills in a vibrant atmosphere.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
9
9
years of professional experience
Work history
Barista
DOOMES RESTURANT KUWAIT
Abu AL Hasaniya, KUWAIT
2024.01 - Current
- Maintained cleanliness and organisation of bar areas to support operational efficiency.
- Assisted customers by providing insights on different coffee blends to enhance their experience.
- Supported staff during busy periods by managing order flow while ensuring service quality.
- Streamlined order taking process, reducing wait times for customers' convenience.
- Assisted in inventory control measures for effective stock management.
Bartender
SUNBURN UNION NIGHTCLUB
Koramangala, Bangalore, INDIA
2023.05 - 2024.01
- Utilised extensive knowledge of cocktails and beverages to craft high-quality drinks efficiently during busy service periods.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Collaborated with team members to provide seamless service during busy periods.
- Supported serving staff with fast, accurate beverage preparation.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Inspected customer identification to verify age against legal standards.
- Followed food safety and hygiene requirements to protect guests.
Bartender
Royal Challengers Bar Cafe ( RCB)
Bangalore, INDIA
2019.03 - 2020.01
- Utilised extensive mixology knowledge to prepare cocktails and beverages, maintaining high standards of cleanliness and organisation throughout the service.
- Collaborated with team members to provide seamless service during busy periods.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Promoted special events and offers effectively leading to increased footfall on those days.
Bartender
Tipsy Bull Bar Exchange
J P Nagar, Bangalore, INDIA
2018.02 - 2019.03
- Assisted patrons in choosing drinks based on preference.
- Helped resolve customer complaints to improve satisfaction.
- Supported menu planning with creative suggestions for popular items.
- Prepared bar equipment and garnishes before service.
- Promoted events and offers to draw in more customers.
- Trained new staff members to maintain service standards.
- Maintained cleanliness and organisation at the bar.
- Communicated regularly with kitchen staff for accurate orders.
- Processed payments and handled transactions securely.
- Adapted to busy periods to ensure efficient service.
- Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
- Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
- Maintained ready supply of counter-top snacks for guests.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
Bartender
Watson's Pub
BANGALORE, INDIA
2017.03 - 2018.01
- Supported team members to deliver excellent service during high-traffic shifts.
- Handled customer complaints to ensure positive relations.
- Tracked stock levels to maintain availability during peak periods.
- Liaised with kitchen staff for smooth execution of food orders.
- Set up glasses, garnishes, ice, and bar equipment before opening to ensure service readiness.
- Worked with colleagues to enable seamless service during busy times.
Education
Certificate of Higher Education - ART
GANGATIKURI AN BIDYAMANDIR
INDIASkills
- Self-motivated and quick learner
- Hardworking and sincere
- Innovative and adaptable
- Latte artistry
- Smoothie preparation
- Point-of-sale expertise
- Milk heating and frothing
- Reliability during peak hours
PERSONAL PROFILE
English, Hindi & Bengali
Beginner
English
Intermediate
Hobbies
Playing Cricket, Listening Music
DECLARATION
I do here by declare that all the statement made above are complete and correct to the best of my knowledge and belief.
Date:
Place: Kuwait
PASSPORT DETAILS
- Passport No: U7701074
- Date of issue: 2020-09-29
- Date of expiry: 2030-09-28
- Place of issue: Kolkata
PERSONAL PROFILE
- Name: Pratap Majumder
- Fathers Name: Anil Majumder
- Date of Birth: 1998-10-15
- Marital Status: Single
- Sex: Male
- Nationality: Indian
Timeline
Barista
DOOMES RESTURANT KUWAIT
2024.01 - Current
Bartender
SUNBURN UNION NIGHTCLUB
2023.05 - 2024.01
Bartender
Royal Challengers Bar Cafe ( RCB)
2019.03 - 2020.01
Bartender
Tipsy Bull Bar Exchange
2018.02 - 2019.03
Bartender
Watson's Pub
2017.03 - 2018.01
Certificate of Higher Education - ART
GANGATIKURI AN BIDYAMANDIR