Microsoft Office
Praveen Kumar
Operations Supervisor
Maidan Hawally,Kuwait
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Operations Supervisor
Postaplus
Kuwait City, Capital Governorate
11.2019 - Current
- Learning the new process with a new team in an MNC company
- Started my career as a supervisor of 100+ couriers
- Arranging the whole pickups & deliveries across the Kuwait by using the limited resources
- For last three months, helping to create the new department – Control Tower.
- Motivating and training employees to maximize team productivity.
- Compiles training materials for new employees and track skill development.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Managed internal operational standards and productivity targets.
Manager
Delhivery PVT LTD
Gurugram, India
04.2014 - 11.2019
- I started my career in Delhivery as Executive Process (Returns Operations) in Bijwasan, New Delhi in April 2014 & promoted as a Senior Executive Process (Returns Operations) in Bilaspur, Gurugram in October 2015
- I was promoted consecutively as a Shift In-charge in April 2016 & as a Center Manager (Returns & First-Mile Operations) in Bilaspur, Gurugram in January 2017
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Recruited and hired top performers to add talent and value to department.
Junior Executive
Flipkart India PVT LTD
, India
06.2013 - 04.2014
- Handled a team of 15 persons to run the operation
- I was aligned to get the quality check of the returns shipments & segregate them into categories wise
- The liquidation process was being taken care of from my end
- Stock take audits, 5S compliance audits adherence.
Education
BBA - Supply Chain
National Institute of Management Solution
New Delhi 07.2016 - 06.2019
GED -
Govt Sr Sec School, Haryana Board of Secondary Educations
Haryana 07.2007 - 04.2009
Secondory Education - High School
Rajkiya Pratibha Vikas Vidyalaya
New Delhi 07.2002 - 05.2007
Skills
Logistics expertise
Staff Management
Policy and procedure modification
Active Listening
Microsoft Excel
Software
Certification
Certificate of Appreciation for outstanding contribution in ISO Certification 9001:2015 for Delhivery PVT LTD
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Supervisor
Postaplus
11.2019 - Current
Certificate of Appreciation for outstanding contribution in ISO Certification 9001:2015 for Delhivery PVT LTD
09-2017
BBA - Supply Chain
National Institute of Management Solution
07.2016 - 06.2019
Manager
Delhivery PVT LTD
04.2014 - 11.2019
Junior Executive
Flipkart India PVT LTD
06.2013 - 04.2014
GED -
Govt Sr Sec School, Haryana Board of Secondary Educations
07.2007 - 04.2009
Secondory Education - High School
Rajkiya Pratibha Vikas Vidyalaya
07.2002 - 05.2007