Dedicated and meticulous Airport Screening Officer with over 8 years of experience in ensuring the safety and security of passengers, baggage and aircraft. Skilled in operating advanced security screening equipment and implementing thorough security protocols. Excellent communication and interpersonal skills to effectively interact with passengers and colleagues. Proven ability to remain calm and focused in high-pressure situations. Committed to upholding the highest standards of security and professionalism in the airport environment. A resilient character who has the unique ability to manage expectations and ensure that security services meet both customer and contractual levels. Possessing a fully traceable history going back five years. Ability to assess a situation quickly and can use appropriate actions to diffuse confrontations.
• Responsible for overseeing screening of passengers, crew, and airport personnel to meet international standards using WTMD and physical searches within terminal search areas.
• Supervise screening process of all baggage and equipment by X-Ray.
• Ensure access control is maintained for individuals entering restricted zones.
• Manage access control into restricted zones and maintain landside/airside barrier.
• Uphold company Standards of Excellence when interacting with Diplomatic passengers and foster positive relationships with Government Agencies.
• Provide prompt and accurate information on any incidents to Senior Supervisor.
• Monitor staff daily, identify and report any breaches or incidents to Terminal AVSEC Senior Supervisor.
Responsibilities as LEAD SUPERVISOR to manage meal breaks for ASOs and supervisors, assisting with passenger divestment, and serving as flow walker. Communicate with MOI as needed, ensure staff attendance, and complete supervisor checklist reports. Monitor each lane at CSA (Central Search Area) for accuracy, rotate staff at correct intervals, brief staff on job procedures and updates, and ensure compliance with G4S uniform policies. Perform duties at L3-Provision2 machine, including calibrating machine, directing passengers, operating machine based on gender, and conducting physical checks if concealed items are detected.
Additionally, acted as G4S Dispatcher for Departure gates, assigning teams as needed, assisting supervisors with issues, and coordinating meal breaks with MOI dispatcher. At end of shift, I hand over lost properties to CSA and verify Supervisors' paperwork for each gate.
Sports: Cricket and Badminton
Hobbies and Interests: Reading books, listening to music, watching movies, volunteering, and learning new languages.
Volunteer Work: I used to dedicate my weekends to providing free service for a charity organization located in Kerala, India - specifically at the Chakkulathamma Old Age Home.