Summary
Overview
Work History
Education
Skills
Extra curricular activities
Languages
Timeline
Generic
RAGESH RADHAKRISHNAN

RAGESH RADHAKRISHNAN

Thiruvananthapuram, Kerala

Summary

Dedicated and meticulous Airport Screening Officer with over 8 years of experience in ensuring the safety and security of passengers, baggage and aircraft. Skilled in operating advanced security screening equipment and implementing thorough security protocols. Excellent communication and interpersonal skills to effectively interact with passengers and colleagues. Proven ability to remain calm and focused in high-pressure situations. Committed to upholding the highest standards of security and professionalism in the airport environment. A resilient character who has the unique ability to manage expectations and ensure that security services meet both customer and contractual levels. Possessing a fully traceable history going back five years. Ability to assess a situation quickly and can use appropriate actions to diffuse confrontations.

Overview

11
11
years of professional experience

Work History

Aviation Screening Officer

INCHEON
08.2022 - Current
  • Screen passengers, crew, and airport personnel to a recognized international standard using WTMD and physical search techniques within terminal search areas.
  • Ensure access control is maintained for individuals entering the restricted zone.
  • Manage access control into restricted zones and maintain the landside/airside barrier.
  • Uphold company Standards of Excellence when interacting with Diplomatic passengers and foster positive relationships with Government Agencies.
  • Provide prompt and accurate information on any incidents to the duty Supervisor.
  • Profile passengers and airport employees for suspicious activities.
  • Identify known or potential breaches, record all incidents, and report them to the supervisor.
  • Communicate with MOI as necessary.
  • Operate the L3-Provision2 machine and direct passengers on their positioning inside the machine. Operate the machine based on the gender of the passenger and conduct physical checks if concealed items are detected.
  • Assist supervisors in handling incidents within the scope of the job role.

Aviation Screening Supervisor

G4S
12.2016 - 08.2019

• Responsible for overseeing screening of passengers, crew, and airport personnel to meet international standards using WTMD and physical searches within terminal search areas.
• Supervise screening process of all baggage and equipment by X-Ray.
• Ensure access control is maintained for individuals entering restricted zones.
• Manage access control into restricted zones and maintain landside/airside barrier.
• Uphold company Standards of Excellence when interacting with Diplomatic passengers and foster positive relationships with Government Agencies.
• Provide prompt and accurate information on any incidents to Senior Supervisor.
• Monitor staff daily, identify and report any breaches or incidents to Terminal AVSEC Senior Supervisor.

Responsibilities as LEAD SUPERVISOR to manage meal breaks for ASOs and supervisors, assisting with passenger divestment, and serving as flow walker. Communicate with MOI as needed, ensure staff attendance, and complete supervisor checklist reports. Monitor each lane at CSA (Central Search Area) for accuracy, rotate staff at correct intervals, brief staff on job procedures and updates, and ensure compliance with G4S uniform policies. Perform duties at L3-Provision2 machine, including calibrating machine, directing passengers, operating machine based on gender, and conducting physical checks if concealed items are detected.

Additionally, acted as G4S Dispatcher for Departure gates, assigning teams as needed, assisting supervisors with issues, and coordinating meal breaks with MOI dispatcher. At end of shift, I hand over lost properties to CSA and verify Supervisors' paperwork for each gate.

AVIATION SECURITY OFFICER

G4S
08.2016 - 12.2016
  • Carry out checks to ensure ID cards are displayed appropriately in security areas
  • Make sure passengers do not board airplanes with anything that could be used as weapon or made into one.
  • Perform tasks such as bag search, pat-down searches and monitoring passengers as walk through metal detector.
  • Be courteous and professional to passengers in fast-paced, potentially stressful environment.
  • Using metal detectors and X-ray devices
  • Carry out vehicle checking and ensure no security breach occurs.
  • Perform Hold Baggage Screening.

KEY CONTROLLER

GILF UNIVERSITY FOR SCIENCE AND TECHNOLOGY
02.2016 - 08.2016
  • Patrolling building
  • Guard visitor's gate
  • Accompany visitors to SRA area
  • Access control
  • Distribute visitors ID card
  • Attend problems and resolve them.

SECURITY GUARD

AMERICAN UNIVERSITY OF MIDDLE EAST
07.2015 - 02.2016
  • Perform gate duties
  • Check id's of students and staff
  • Write down vehicle numbers for entry and exit vehicles
  • Escort vehicles to SRA areas
  • Maintenance or cleaning surveillance
  • Check vehicles if and when required.

SECURITY RECEPTIONIST

SREE UTHRADAM THIRUNNAL HOSPITAL
06.2014 - 04.2015
  • Patrolling
  • Handling emergency medical case
  • Fire alarm resolution
  • Key controller
  • Escorting whenever needed
  • Resolve queries and problems.

SECURITY GUARD

INDIANSPACE RESEARCH ORGANISATION
05.2013 - 06.2014
  • Protect company's property and staff by maintaining safe and secure environment.
  • Observe for signs of crime or disorder and investigate disturbances.
  • Act lawfully in direct defense of life or property.
  • Apprehend criminals and evict violators.
  • Take accurate notes of unusual occurrences.
  • Report in detail any suspicious incidents.
  • Patrol randomly or regularly building and perimeter.
  • Monitor and control access at building entrances and vehicle gates.
  • Watch alarm systems or video cameras and operate detecting/emergency equipment.

Education

INDUSTRIAL TRAINING INSTITUTE -

01.2013

HIGHER SECONDARY EDUCATION -

01.2011

SSCLC -

01.2009

Skills

  • Interpersonal skills
  • Motivational skills
  • Responsibility
  • Relationship building
  • Confidence
  • Critical thinking and problem solving
  • Leadership
  • Enthusiastic
  • Integrity
  • Teamwork
  • Fire safety awareness
  • Security Protocols
  • Threat detection
  • Threat Assessment
  • Body Language Analysis
  • Customer relations skills
  • Hazardous items knowledge
  • Stress Tolerance

Extra curricular activities

Sports: Cricket and Badminton
Hobbies and Interests: Reading books, listening to music, watching movies, volunteering, and learning new languages.
Volunteer Work: I used to dedicate my weekends to providing free service for a charity organization located in Kerala, India - specifically at the Chakkulathamma Old Age Home.

Languages

Malayalam
Native language
English
Advanced
C1
Tamil
Advanced
C1
Hindi
Advanced
C1
Arabic
Elementary
A2

Timeline

Aviation Screening Officer

INCHEON
08.2022 - Current

Aviation Screening Supervisor

G4S
12.2016 - 08.2019

AVIATION SECURITY OFFICER

G4S
08.2016 - 12.2016

KEY CONTROLLER

GILF UNIVERSITY FOR SCIENCE AND TECHNOLOGY
02.2016 - 08.2016

SECURITY GUARD

AMERICAN UNIVERSITY OF MIDDLE EAST
07.2015 - 02.2016

SECURITY RECEPTIONIST

SREE UTHRADAM THIRUNNAL HOSPITAL
06.2014 - 04.2015

SECURITY GUARD

INDIANSPACE RESEARCH ORGANISATION
05.2013 - 06.2014

INDUSTRIAL TRAINING INSTITUTE -

HIGHER SECONDARY EDUCATION -

SSCLC -

RAGESH RADHAKRISHNAN