RAJESH GAJENDRAN
Principal Consultant & Sr. Project Manager
Chennai
Summary
With a steadfast focus on technical delivery and project management, Technical Delivery with 16 + years of Full time Experience and 2 Years of Part time experience, my role recently at Infosys as Principal Consultant and Senior Project Manager has seen me leading a minimum of five projects concurrently across North America. Our team excels in strategic planning, client engagement, and resource management, showcasing our dedication to successful project delivery within scope, budget, and timeline. My expertise at IBM India in Maximo, honed over several years, has been instrumental in driving end-to-end implementations and continuous improvement processes. The ability to troubleshoot complex technical issues and mentor cross-functional teams has contributed to elevating client satisfaction and achieving project excellence. At Infosys, we prioritize innovation and efficiency, ensuring that each project we undertake is a step towards transformative success for our clients.
Overview
16
16
years of professional experience
9
9
Certifications
Work History
Project Coordinator & Senior Technical Consultant
Praxis Organization
- Current
- Company Overview: Deputed at Kuwait National Petroleum Company (KNPC)
- Act as the primary liaison between Praxis and various Maximo clients within KNPC
- Facilitate effective communication and collaboration among stakeholders to ensure project alignment and success
- Identify and implement continuous improvement initiatives to enhance project efficiency and client satisfaction
- Explore and develop new revenue opportunities by assessing client needs and market trends
- Assist Senior Technical Consultants in resolving complex technical challenges related to Maximo
- Provide guidance and support to team members to foster technical proficiency and knowledge sharing
- Spearhead the integration of MAS 8 opportunities to enhance Maximo functionalities
- Oversee the merging of organizations with KNPC, ensuring seamless integration of systems and processes
- Streamline the Maximo environment to improve performance and user experience
- Successfully close 2-3 years of pending complex requirements, ensuring timely delivery and client satisfaction
- Manage project timelines, resources, and deliverables to meet organizational and client objectives
- Conduct training sessions to familiarize KNPC and Praxis onsite teams with various Maximo techniques and best practices
- Educate customers on the full capabilities of Maximo, facilitating the transition from legacy tools to a unified Maximo platform
- Deputed at Kuwait National Petroleum Company (KNPC)
- Enabled clients to transition from multiple tools to a unified Maximo platform, enhancing operational efficiency and data consistency
- Identified and capitalized on new revenue streams through strategic project enhancements and client engagement
- Streamlined Maximo environments, resulting in improved system performance and reduced downtime
- Successfully managed stakeholder expectations and delivered complex projects, leading to high levels of client satisfaction and long-term partnerships
- Enhanced the technical capabilities of both KNPC and Praxis teams, fostering a culture of continuous learning and improvement
Principal Consultant (Senior Project Manager and Technical delivery)
Infosys India private limited
12.2023 - 07.2024
- Lead and oversee multiple projects across North America
- Manage Minimum 5 projects concurrently, ensuring successful delivery within scope, budget, and timeline
- Collaborate with cross-functional teams, stakeholders, and clients to define project objectives and deliverables
- Monitor project progress, identify risks, and implement mitigation strategies
- Engage in pre-sales activities, including responding to Requests for Information (RFI), Requests for Solution (RFS), and Requests for Proposal (RFP)
- Work closely with sales teams to develop compelling proposals and solutions for prospective clients
- Oversee resource allocation, staffing, and skill development
- Drive improvements in resource profiles by organizing bootcamps, workshops, and training sessions
- Develop project budgets, track expenses, and optimize resource utilization
- Collaborate with finance and accounting teams to ensure cost-effective project execution
- Provide mentorship and guidance to project teams
- Foster a collaborative and innovative work environment
- Act as a trusted advisor to clients, offering strategic insights and problem-solving expertise
Maximo Project Technical Delivery Lead, offshore Project Manager
IBM India private limited
06.2018 - 12.2023
- Manage Minimum 2 projects concurrently, ensuring successful delivery within scope, budget, and timeline
- Collaborate with cross-functional teams, stakeholders, and clients to define project objectives and deliverables
- Monitor project progress, identify risks, and implement mitigation strategies
- Oversee resource allocation, staffing, and skill development
- Drive improvements in resource profiles by organizing boot camps, workshops, and training sessions
Maximo Application Lead
IBM Philippines inc
06.2015 - 06.2018
- Company Overview: Direct IBM & Nityo Infotech Ph
- Leading Maximo-CCD, ICD Project Team
- Maximo Stability Management
- Maintaining existing and new Maximo enhancement
- Functional development
- Train users and internal Team
- TADDM, CMDB and TSRM management
- Work with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member
- Maintain frequent communication to offer encouragement, amend tasks, and provide updates on goal progress
- Implement incentives to keep the team motivated and focused on their daily tasks project goals
- Direct IBM & Nityo Infotech Ph
Maximo (SCCD) Sr. Techno Functional Consultant-Onsite Tech Lead
Bahwan CyberTek Singapore for IBM Projects
02.2014 - 06.2015
- Client coordination, Requirement gathering, Functional & technical documenting for requirements, Test case preparation
- Configuration & customization for enhancement, Data loading under new data, BIRT reporting, WebLogic deployment, Performance tweaking, User Training
MAXIMO Sr Technical SME
IBM SINGAPORE
08.2012 - 12.2013
- Implementation Maximo 7.5, Enhancement on Maximo 7.2 (configuration & customization), BIRT reporting for Maximo
- Technical document preparation, Client coordination, WebSphere deployment
MAXIMO Techno Functional Consultant
MCLANSYS
11.2008 - 07.2012
- Extensive working experience on Maximo 6 and 7.1, 7.5 versions
- Extensive experience in using and customizing Service Desk, Service Request Manager Catalog modules of TSRM 7.1 and Tivoli Process Automation Engine (TPAE) also known as Maximo Base Services
- Extensively worked on Application Designer, Database Configuration, CronTask Setup and Workflow Designer applications
- Extensive knowledge of creating Organizations, Sets, Security Groups, Calendars, Classifications and Domains Communication Templates, Actions, System
Skills
Project coordination Project management
Certification
Energy, Environment & Utilities Insights & Solutions (Silver Badges)
Education
Master of Computer Applications -
E.G.S.P.Enginnering College of Nagapattinam
Accomplishments
IBM Service excellence Award2021 • Outstanding Performance Award2022 • Outstanding Performance Award2023 • CIC Boot camp Coordinator Award2020 • Eminence & excellence Award2021 • IBM Managers choice Award -2019 • IBM Manager's choice Award -2018
Timeline
Principal Consultant (Senior Project Manager and Technical delivery)
Infosys India private limited
12.2023 - 07.2024
Maximo Project Technical Delivery Lead, offshore Project Manager
IBM India private limited
06.2018 - 12.2023
Maximo Application Lead
IBM Philippines inc
06.2015 - 06.2018
Maximo (SCCD) Sr. Techno Functional Consultant-Onsite Tech Lead
Bahwan CyberTek Singapore for IBM Projects
02.2014 - 06.2015
MAXIMO Sr Technical SME
IBM SINGAPORE
08.2012 - 12.2013
MAXIMO Techno Functional Consultant
MCLANSYS
11.2008 - 07.2012
Project Coordinator & Senior Technical Consultant
Praxis Organization
- Current
Master of Computer Applications -
E.G.S.P.Enginnering College of Nagapattinam
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