Summary
Overview
Work History
Education
Skills
Timeline
Rajina  Puthiyotti Kandy

Rajina Puthiyotti Kandy

Receptionist / Asst.Secretery / Cashier / Teaching Assistant Kinder Garder
Flat 3, Floor 1, BUilding No. 26, Street 302, Block 3,Sabha Al Salem

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly [Job Title] with [Number] years of experience carrying out clerical and customer service tasks. Detailed and precise when entering [Type] data and assisting colleagues. Skilled at supporting customers with simple and complex needs with professionalism. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Receptionist Cum Cashier

Mar Basileious Hospital
Kothamangalam - Ernakulam (Dist)
09.2018 - 03.2023
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Scheduled office meetings and client appointments for staff teams.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Organized, maintained and updated information in computer databases.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Sorted, received, and distributed mail correspondence between departments and personnel.

Teaching Assistant

Markaz Public School - Kozhikode
Kozhikode
03.2015 - 08.2017
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Supported classroom activities, tutoring, and reviewing work.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Studied and implemented latest information on specific subjects and learning strategies.
  • Provided instructional support to students unable to attend regular classes.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Completed daily reports on attendance and disciplinary performance.
  • Supported planning and preparation for culturally-diverse class sessions.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Shared important information with students concerning upcoming assignments and tests.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Taught courses under guidance of senior instructors.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Mentored and tutored individual students needing additional help.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Handled class records for attendance, assignment grades and course participation scores.

Education

High School Diploma -

G.V.H.S.S Meppayur School, Meppayur P.O
06.2007 - 03.2008

GED -

G.V.H.S.S - Meppayur, Meppayur - Kozhikode
06.2009 - 03.2010

P.T.T.C - English Medium Primary Teachers Course

Directorate Of Ideal Educational Institutes , Kozhikode
07.2014 - 04.2015

Skills

    Customer and client relations

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Timeline

Receptionist Cum Cashier - Mar Basileious Hospital
09.2018 - 03.2023
Teaching Assistant - Markaz Public School - Kozhikode
03.2015 - 08.2017
Directorate Of Ideal Educational Institutes - P.T.T.C, English Medium Primary Teachers Course
07.2014 - 04.2015
G.V.H.S.S - Meppayur - GED,
06.2009 - 03.2010
G.V.H.S.S Meppayur School - High School Diploma,
06.2007 - 03.2008
Rajina Puthiyotti KandyReceptionist / Asst.Secretery / Cashier / Teaching Assistant Kinder Garder