Rami Kilani
Kuwait City
Summary
Strategic and forward-thinking SAP Programme Manager & ICT Leader with over 20 years of experience driving enterprise-wide digital transformation across real estate, healthcare, and retail sectors. Proven record in SAP S/4HANA implementations, Power BI analytics, and AI-driven automation that enhance business performance, streamline processes, and improve profitability. Recognized for bridging business and technology through innovation, leadership, and data insight.
Overview
20
20
years of professional experience
Work History
ICT Assistant Manager & SAP S4Hana Project Manager
Al Hamra Real Estate Co.
03.2022 - Current
- Lead enterprise-wide SAP S/4HANA implementation and upgrade (version 1909 → 2303) covering both technical and functional components.
- Directed full SAP integration for Al Hamra Building Maintenance and Al Hamra Technical & Computer Services Company (new subsidiaries), managing complete processes from purchasing to sales and finance.
- Oversaw Payload CMS management for company websites, including Al Hamra Real Estate, Al Hamra Shopping Center, and Al Hamra Business Tower.
- Implemented Pipedrive CRM solution integrated with WhatsApp to enhance client engagement, lead tracking, and communication automation.
- Played a key role as one of the founders of Al Hamra Technical & Computer Services, contributing to business planning, partner onboarding, and technology strategy for the new ICT subsidiary established in 2024.
- Designed and deployed AI-driven automation and Power BI dashboards, improving operational visibility and reporting efficiency.
- Managed ICT operations, cybersecurity, vendor management, and IT budgets across multiple business units.
- Provided leadership and training to cross-functional teams, ensuring business alignment with IT strategies and digital transformation objectives.
Unit Head Infrastructure & Systems (SAP Project Manager)
Al Hamra Real Estate Co.
09.2016 - 03.2022
- Served as SAP Project Manager, overseeing the transformation of legacy systems into SAP S/4HANA ERP.
- Conducted fit-gap analysis, solution design, and integration with Microsoft 365 and Power BI.
- Coordinated internal and external teams for system configuration, deployment, and training.
- Implemented virtualization and network security enhancements using VMware, Cisco, and CrowdStrike.
Senior IT Administrator
Al Hamra Real Estate Co.
09.2012 - 01.2016
- Supported enterprise systems including Exchange, SharePoint, DHCP, DNS, and Hyper-V.
- Managed IT procurement, licensing, and vendor coordination.
- Implemented ITIL-based Helpdesk operations, improving SLA compliance and service delivery.
Network and System Administrator (IT Senior Supervisor)
Al Salam International Hospital
10.2010 - 04.2012
- Managed network and systems infrastructure for over 500 users.
- Oversaw Cisco firewall configurations, WSUS/SCCM administration, and SharePoint 2010 deployment.
- Led IT support and projects aligning technology with hospital operations.
System Administrator (IT Supervisor)
Al Salam International Hospital
07.2007 - 09.2007
- Managed Active Directory, ISA Server, and network infrastructure.
- Administered ticketing systems and supported end-user operations.
System Specialist & Hardware Technician
Al Salam International Hospital
06.2005
- Delivered first-line IT and application support for hospital management systems (HMIS, MRM, FMIS).
- Managed software setup, lab system integration, and user training.
Education
B.Sc. - Computer Science
Al- Yarmouk University
01.2004
Skills
- SAP S/4HANA (FICO, MM, SD, PM, REFX)
- Power BI
- ABAP Enhancements
- CDS Views
- OData Integration
- IT Strategy
- Program Management
- Budgeting
- Vendor Management
- Team Leadership
- AI Agents
- Power Automate
- Workflow Automation
- Data Analytics
- RPA Solutions
- VMware
- Veeam Backup
- Cisco
- Windows Server
- CrowdStrike
- Microsoft 365
- SharePoint Online
- AI-driven Forecasting
- Power BI Dashboards
- KPI & Budget Analytics
- Magento Integration
- Payment Gateways
- Real-time SAP Portals
Accomplishments
- Successfully delivered SAP S/4HANA integration, improving reporting accuracy and business visibility by 40%.
- Designed AI-driven reporting system that reduced manual processes by 35%.
- Led digital commerce rollout integrated with SAP and multiple payment gateways.
- Directed ICT modernization program covering VMware, Cisco, and cybersecurity platforms.
Languages
English
Arabic
Coursework
- Project Management Professional Course, 2016-10-01, New Horizon
- VMware Certified Professional 6 – Data Center Virtualization, 2023-05-01, Dubai Global
- MCSA : Windows Server 2012, 2023-08-01, Self-Study
- MCITP: Sharepoint 2010 Administrator, 2023-06-01, Self-Study
- MCTS : Exchange Server 2010 Configuration and Administration, 2023-05-01, Self-Study
- Cisco Certified Network Associate (CCNA), 2011-10-01, Info Center
- Blue Coat ProxyGS certified administrator, 2023-08-01, Dubai Global
- Blue Coat Certified PacketShaper administrator, 2023-08-01, Dubai Global
- 5047: Installing and Managing Microsoft Exchange Server 2007, 2023-05-01, Info Center
- System center configuration manager SCCM 2007, 2009-07-01, Info Center
- 2279: Implementing & Maintaining MS Windows Server 2003 Active Directory & Network, 2009-06-01, Info Center
- 2828: Windows Server 2003 Active Directory & Network, 2009-06-01, Info Center
- 2824: Implementing MS Internet Security & Acceleration (ISA), 2009-07-01, Info Center
- 2276: Implementing Microsoft Windows Server 2003 Network, 2009-08-01, Info Center
- Oracle Certified Associate (OCA), 2006-02-01, Info Center
Core Competencies
SAP S/4HANA (FICO, MM, SD, PM, REFX), Power BI, ABAP Enhancements, CDS Views, OData Integration, IT Strategy, Program Management, Budgeting, Vendor Management, Team Leadership, AI Agents, Power Automate, Workflow Automation, Data Analytics, RPA Solutions, VMware, Veeam Backup, Cisco, Windows Server, CrowdStrike, Microsoft 365, SharePoint Online, AI-driven Forecasting, Power BI Dashboards, KPI & Budget Analytics, Magento Integration, Payment Gateways, Real-time SAP Portals
Certifications Professional Development
- SAP Fiori – Sales & Distribution Module, Training Completed, 2025-10-01
- SAP S/4HANA – Sales & Distribution, Training Completed
- SAP MM & REFX, Training Completed
- Project Management Professional (PMP), Course Attended
- Microsoft Power BI Data Analyst, Training Completed
- VMware Certified Professional (VCP6-DCV), Training Completed
- AI & Machine Learning Essentials – Advanced Automation Track, Training Completed
- Cisco Certified Network Associate (CCNA), Training Completed
- Blue Coat ProxySG & PacketShaper, Workshops Attended
- Oracle Certified Associate (OCA), Training Completed
Timeline
ICT Assistant Manager & SAP S4Hana Project Manager
Al Hamra Real Estate Co.
03.2022 - Current
Unit Head Infrastructure & Systems (SAP Project Manager)
Al Hamra Real Estate Co.
09.2016 - 03.2022
Senior IT Administrator
Al Hamra Real Estate Co.
09.2012 - 01.2016
Network and System Administrator (IT Senior Supervisor)
Al Salam International Hospital
10.2010 - 04.2012
System Administrator (IT Supervisor)
Al Salam International Hospital
07.2007 - 09.2007
System Specialist & Hardware Technician
Al Salam International Hospital
06.2005
B.Sc. - Computer Science
Al- Yarmouk University