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Hi, I’m
Ramy Ali
Store Manger
Kuwait City,Salmya
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
years of professional experience
6
years of post-secondary education
1
Language
Work History
kfckuwait, kuwait
Store Manager
11.2013 - Current
Job overview
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Devised processes to boost long-term business success and increase profit levels.
- Completed point of sale opening and closing procedures.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Mangocairo, egypt
Store Manager
08.2011 - 07.2013
Job overview
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Analyzed and interpreted store trends to facilitate planning.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Coached sales associates on product knowledge by using wide variety of training tools.
Mangocairo, egypt
Assistant Store Manager
01.2009 - 07.2011
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Analyzed and interpreted store trends to facilitate planning.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Education
Helwan UniversityCairo
Bachelor of Arts from Philosophy Departmen
09.1998 - 07.2004
Skills
Team leadership and coaching
Software
Outlook
Timeline
Store Manager
kfc
11.2013 - Current
Store Manager
Mango
08.2011 - 07.2013
Assistant Store Manager
Mango
01.2009 - 07.2011
Helwan University
Bachelor of Arts from Philosophy Departmen
09.1998 - 07.2004
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