Rawaf Al-Rawaf
Kuwait City,Kuwait
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a rewarding new position within IT, HR or Administrative fields, where skills, knowledge and expertise gained throughout experience to date can be applied and further professional development achieved. Possessing a clear and logical mind with a practical approach to problem-solving, combined with a strong drive to see tasks through to completion. Strong technical abilities are complemented by excellent interpersonal skills. Eager to embrace challenges that foster growth and improvement in communication, professional administration, and IT skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Marketing Officer
Kuwait Steel (KWTSTEEL)
09.2017 - Current
- Worked/assisted the vice chairman to develop various projects in Kuwait.
- Managed Joint-Venture projects.
- Prepared and compiled reports.
- Follow up and meeting with clients, engineers and technicians.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Improved office efficiency by implementing new filing systems and document management processes.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Properly filed documents as hard copies as well as soft copies.
- Editing using Adobe Photoshop app.
- Maintained electronic filing systems and categorized documents.
- Developed creative presentations, reports and data sheets using Microsoft office.
- Handled confidential and sensitive information with discretion and tact.
HR Assistant
Fouad Alghanim & Sons Automotive
02.2017 - 04.2017
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Managed filing system, entered data and completed other clerical tasks.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
HR Recruitment Officer
Kout Food Group
01.2016 - 05.2016
- Joined the HR Recruitment team at KFG and had to deal with all sorts of things considering current employees as well as new employees applying for jobs
- Managed employee databases and updated them on regular basis
- Hired employees and initiated new hire paperwork process.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Created and updated tracking spreadsheets using MS Excel.
- Developed strong written and verbal communication skills.
- Updated and maintained employee records to respond quickly to requests for information.
Team Member
Tamdeen Entertainment
01.2015 - 08.2015
- Dealt with customers and helped them with any problems regarding the games.
- Developed strong cooperative relationships with coworkers and managers.
- Assisted customers with finding their way to specific zones.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
Team Member
Costa Coffee
01.2014 - 07.2014
- Assisted customers with their beverages and food.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
Call Centre Support
Naif Food Co.
01.2011 - 02.2011
- Delivered personalized solutions by understanding each caller's unique situation and adapting responses accordingly.
- Escalated unresolved issues to appropriate departments or management personnel when necessary for expedited resolution.
- Assisted customers by answering questions and responding to inquiries.
- Recommended products to customers, thoroughly explaining details.
Education
BBA - Management Information Technology
Gulf University of Science And Technology
Mishrif08.2016
High School -
International Academy of Kuwait
As Salimiyah, HA08.2009
Skills
- Microsoft Office Specialist
- IT Fundamentals
- Project Management
- Leadership
- Java and Web Design
- Database Management
- Executive Support
- Office Management
- Information confidentiality
- Professional and mature
- File Organization
- Technical Support
Languages
Arabic
Native language
English
Proficient
C2
Personal Information
- Date of Birth: 04/11/1992
- Nationality: Saudi Arabian
References
References are available on request
Certification
- Certified in Information Technology Fundamentals, IBM SkillsBuild
- Microsoft Office Specialist: Excel Certification
- Microsoft Office Specialist: Word Certification
- Microsoft Office Specialist: Powerpoint Certification
- Microsoft Office Specialist: Outlook Certification
- Certified Leaders of the Future, MaxSkills
Timeline
Marketing Officer
Kuwait Steel (KWTSTEEL)
09.2017 - Current
HR Assistant
Fouad Alghanim & Sons Automotive
02.2017 - 04.2017
HR Recruitment Officer
Kout Food Group
01.2016 - 05.2016
Team Member
Tamdeen Entertainment
01.2015 - 08.2015
Team Member
Costa Coffee
01.2014 - 07.2014
Call Centre Support
Naif Food Co.
01.2011 - 02.2011
BBA - Management Information Technology
Gulf University of Science And Technology
High School -
International Academy of Kuwait
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