Razan Ahmad Alhaddad
Kuwait City,KU
Summary
Dynamic professional with a proven track record in business development and planning, notably at Jahez International Company. Excelled in client relationship management and sales strategy adaptation, demonstrating strong communication skills and analytical prowess. Achieved significant sales targets, showcasing adaptability and a detail-oriented approach. Expert in system testing and quality assurance, ensuring robust platform performance. Resourceful sales executive experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches.
Overview
6
6
years of professional experience
Work History
Sales Executive
Jahez International Company
05.2024 - Current
- Lead Generation & Prospecting: Identified potential clients, generated leads, and built a pipeline of opportunities
- Client Relationship Management: Cultivated and maintained strong relationships with clients to drive customer satisfaction and retention
- Sales Presentations & Negotiation: Presented products/services to prospective clients, conducted negotiations, and closed deals
- Market Research: Analyzed market trends and competitor activity to identify new opportunities and adapt sales strategies
- Sales Reporting & Targets: Tracked sales performance, met/exceeded targets, and provided regular reports to management
Observer & Family Business
01.2022 - Current
- Booth Activity Organizer: Organized booth activities, ensuring everything ran smoothly and successfully during various events
- Family Business Support: Assisted with various operations in the family business to ensure smooth day-to-day activities
Farm (Part-Time Role)
01.2022 - Current
- Planned and coordinated activities for major occasions such as New Year's, Hala Feb, etc
- Successfully negotiated sponsorship deals to organize a large concert, showcasing skills in event planning and business development
Software Testing Leader
Enabill
07.2022 - 09.2023
- Company Overview: Financial Services Company
- Developed and Executed Test Plans: Designed comprehensive test strategies, ensuring alignment with project goals and user requirements
- Coordinated Testing Efforts: Led the testing team to perform functional, regression, performance, and security tests to validate system readiness
- Identified, Tracked, and Resolved Defects: Worked closely with development teams to troubleshoot and resolve issues prior to deployment
- Ensured System Optimization: Verified platform efficiency, scalability, and performance under expected load conditions
- Reporting and Documentation: Provided detailed test reports and status updates to stakeholders, ensuring transparency in the testing process
- Collaboration with Cross-Functional Teams: Worked with developers, project managers, and other key stakeholders to ensure alignment and timely resolution of issues
- My role ensured the platform was robust, error-free, and ready for seamless customer-facing deployment with minimal disruption
- Financial Services Company
Social Media Officer
Enabill
07.2022 - 09.2023
- Company Overview: Financial Services Company
- Created and managed engaging social media content, including artwork, campaigns, and client collaborations
- Promoted new clients, product launches, events, and brand initiatives to enhance visibility and engagement across platforms
- Financial Services Company
Enabill
01.2022 - 01.2023
- Company Overview: Financial Services Company
- Observer & Operations: Assisted in monitoring and overseeing operations for various clients, particularly in the restaurant sector
- Operations, Waiter, & Sales: Represented the company at expos, introducing targeted audiences to the company's services
- Onboarding & Staff Training: Helped onboard, train, and teach staff, vendors, and customers about the Dine solution
- Digital Marketing: Contributed to the company’s digital marketing efforts to enhance brand awareness and customer engagement
- Platform Testing & Development: Worked in the tech team to test the platform system, ensuring it was ready and flawless before going live, and supported system development
- Financial Services Company
Human Resources Department
Ministry of Education
01.2019 - 01.2022
- Trained new employees in the HR department, organizing workflows and ensuring employees clearly understood their roles and responsibilities
Education
Bachelor of Science - Business Administration
The American University of the Middle East
Kuwait01.2018
High School Diploma - Science Concentration
Mariya Al-Qubtiya High School
01.2013
Skills
- Organized
- Analytical
- Detail-oriented
- Strong social skills
- Strong communication skills
- Team collaboration
- Creative
- Artistic
- Design
- Marketing
- System testing
- Quality assurance
- Marketing techniques
- Sales techniques
- Proficient in the Microsoft Office Suite
- Experience with Oracle
- Business development and planning
- Customer needs assessments
- Goals and performance
- Schedule coordination
- Relationship building
- Client coordination
- Adaptability and flexibility
- Data entry
- Volunteer management
- Event coordination
- Employee onboarding
- Staff training and development
Languages
Fluent (Reading, Writing, Speaking), Fluent (Reading, Writing, Speaking)
References
Available upon request.
Achievements Activities
- Coordinated backstage activities for an English academic affairs play at the university.
- Participated in the Academic Affairs Exhibition, focusing on product packaging renewal.
- Contributed to the International Day Exhibition.
- Volunteered to coordinate and assist candidates during AUM elections.
References
References available upon request.
Timeline
Sales Executive
Jahez International Company
05.2024 - Current
Software Testing Leader
Enabill
07.2022 - 09.2023
Social Media Officer
Enabill
07.2022 - 09.2023
Observer & Family Business
01.2022 - Current
Farm (Part-Time Role)
01.2022 - Current
Enabill
01.2022 - 01.2023
Human Resources Department
Ministry of Education
01.2019 - 01.2022
Bachelor of Science - Business Administration
The American University of the Middle East
High School Diploma - Science Concentration
Mariya Al-Qubtiya High School
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