Razan Baker
Kuwait
Summary
Accomplished Human Resources professional with extensive expertise in employee relations management, recruitment strategies, and performance management. Proficient in using Human Resources Systems, Excel, Microsoft Word, and PowerPoint to streamline payroll administration and maintain employee databases. Demonstrated success in designing training programs, conducting pre-employment screenings, and enhancing employee engagement and retention through effective onboarding processes. Adept at data analysis and reporting to support informed decision-making. Committed to fostering a positive work environment through comprehensive knowledge of employment law and innovative compensation and benefits strategies.
Overview
11
11
years of professional experience
Work history
Human Resources Generalist
Gourmania International Company
, Kuwait
01.2022 - 11.2024
- Payroll creation
- Tracked and documented employee compliance with mandatory and non-mandatory training requirements and work assessments.
- Reviewed and ensured employees completed necessary training programs in accordance with company policies and regulations.
- Managed the recruitment process, including job postings, resume screening, interviewing, and selecting candidates for open positions.
- Collaborated with department managers to understand the specific skills, competencies, and qualifications required for each role.
- Facilitated the onboarding process for new hires, ensuring smooth transitions into the company.
- Coordinated and conducted background checks and employee eligibility verifications for new hires to ensure compliance with company standards and legal requirements.
- Implemented and managed new hire orientation programs, ensuring employees were effectively integrated into the organization.
- Oversaw employee recognition programs to promote a positive work environment and acknowledge individual and team achievements.
- Administered HR programs, including compensation, benefits, leave management, and performance management.
- Assisted in addressing disciplinary matters, employee disputes, and investigations, ensuring compliance with company policies and legal standards.
- Monitored and improved employee productivity, recognition, and morale through various initiatives.
- Served as a point of contact for employment-related inquiries from applicants, employees, and supervisors.
- Addressed and resolved employee concerns, referring complex or sensitive issues to appropriate staff members when necessary.
- Participated in employee disciplinary meetings, terminations, and investigations, ensuring fair and consistent application of company policies.
- Stayed informed about HR trends, best practices, regulatory changes, and new technologies in talent management and employment law.
Senior Recruitment Officer
Musaad Al Saleh Travels
, Kuwait
01.2020 - 01.2022
- Led the recruitment process for senior and key positions, including job postings, resume screening, candidate interviews, and final selection.
- Collaborated with department heads and hiring managers to understand staffing needs and ensure the recruitment of candidates with the required skills and qualifications.
- Developed and executed effective recruitment strategies to attract top talent, utilizing job boards, social media, and professional networks.
- Conducted in-depth candidate assessments, including behavioural interviews, skills testing, and reference checks, to ensure the best fit for the organization.
- Managed the end-to-end recruitment process, from initial candidate sourcing to the offer and onboarding stages, ensuring a seamless experience for new hires.
- Oversaw the coordination of background checks, employment verifications, and pre-employment testing to ensure candidates met all legal and company requirements.
- Provided expert guidance and advice to hiring managers on recruitment best practices, interview techniques, and candidate selection processes.
- Developed and maintained a strong talent pipeline by fostering relationships with passive candidates and industry professionals.
- Monitored recruitment metrics, such as time-to-fill, cost-per-hire, and quality-of-hire, to assess the effectiveness of recruitment strategies and continuously improve hiring processes.
- Ensured compliance with company policies and legal requirements related to hiring and equal employment opportunities.
- Organized and led recruitment events, career fairs, and networking sessions to promote the company and engage with potential candidates.
- Tracked and managed recruitment budgets, ensuring efficient allocation of resources for various recruitment activities.
- Delivered training to junior recruitment team members, providing mentorship and guidance to help them develop their recruitment skills.
- Worked closely with HR and payroll teams to ensure smooth transitions for new hires and proper documentation was completed.
- Stayed up to date with the latest recruitment trends, industry developments, and market conditions to ensure the company remained competitive in attracting top talent.
Senior Recruitment Officer
Future Baby Nursery
, Kuwait
06.2018 - 01.2020
- Led the recruitment process for senior and key positions, including job postings, resume screening, candidate interviews, and final selection.
- Collaborated with department heads and hiring managers to understand staffing needs and ensure the recruitment of candidates with the required skills and qualifications.
- Developed and executed effective recruitment strategies to attract top talent, utilizing job boards, social media, and professional networks.
- Conducted in-depth candidate assessments, including behavioural interviews, skills testing, and reference checks, to ensure the best fit for the organization.
- Managed the end-to-end recruitment process, from initial candidate sourcing to the offer and onboarding stages, ensuring a seamless experience for new hires.
- Oversaw the coordination of background checks, employment verifications, and pre-employment testing to ensure candidates met all legal and company requirements.
- Provided expert guidance and advice to hiring managers on recruitment best practices, interview techniques, and candidate selection processes.
- Developed and maintained a strong talent pipeline by fostering relationships with passive candidates and industry professionals.
- Monitored recruitment metrics, such as time-to-fill, cost-per-hire, and quality-of-hire, to assess the effectiveness of recruitment strategies and continuously improve hiring processes.
- Ensured compliance with company policies and legal requirements related to hiring and equal employment opportunities.
- Organized and led recruitment events, career fairs, and networking sessions to promote the company and engage with potential candidates.
- Tracked and managed recruitment budgets, ensuring efficient allocation of resources for various recruitment activities.
- Delivered training to junior recruitment team members, providing mentorship and guidance to help them develop their recruitment skills.
- Worked closely with HR and payroll teams to ensure smooth transitions for new hires and proper documentation was completed.
- Stayed up to date with the latest recruitment trends, industry developments, and market conditions to ensure the company remained competitive in attracting top talent.
HR Officer
The Sultan Center
, Kuwait
05.2016 - 06.2018
- Administered day-to-day HR functions, including recruitment, onboarding, employee records management, and compliance with labor laws and company policies.
- Managed the recruitment process, including posting job openings, screening resumes, conducting interviews, and coordinating candidate selection with department managers.
- Facilitated new hire orientation and onboarding programs to ensure smooth integration of employees into the organization.
- Supported the development and implementation of employee training programs to enhance skills and foster career growth.
- Managed employee leave requests, including sick leave, vacation, and family leave, ensuring proper documentation and compliance with company policies.
- Assisted with employee relations issues, including addressing grievances, conducting investigations, and ensuring fair and consistent application of company policies.
- Administered employee benefits programs, including health insurance, retirement plans, and other employee welfare programs.
- Processed payroll data, ensuring timely and accurate salary payments, tax deductions, and benefits administration.
- Assisted in performance management processes, including setting up performance reviews, monitoring employee progress, and providing feedback to management.
- Coordinated and ensured compliance with occupational health and safety regulations, promoting a safe and healthy work environment.
- Supported disciplinary procedures, including issuing warnings, conducting investigations, and managing terminations when necessary.
- Maintained accurate and up-to-date employee records, including personal details, job history, and performance evaluations, in accordance with legal requirements.
- Acted as a point of contact for employee inquiries, providing guidance and resolving issues related to HR policies, compensation, and benefits.
- Assisted in the development and implementation of HR policies, ensuring they aligned with legal requirements and company goals.
- Conducted exit interviews with departing employees and prepared reports on turnover trends and reasons for departure.
- Monitored and tracked HR metrics, such as employee retention, engagement, and attendance, to help improve HR strategies.
- Worked with senior HR management to develop and execute employee engagement programs to improve workplace morale and productivity.
- Stayed informed on current HR trends, labor laws, and best practices to continuously improve HR operations and support the organization's objectives.
- Performed other HR-related tasks and special projects as assigned by senior HR leadership to support organizational goals and ensure efficient HR operations.
HR and administrative officer
Armor Services Company
, Kuwait
01.2014 - 01.2016
- Updated records with employee status, personal information and agreement term changes.
- Prepared and distributed pay slips detailing pay and deductions.
- Published current vacancies with clear job and applicant criteria.
- Communicated interview outcomes with internal and external candidates.
- Administered day-to-day HR functions, including recruitment, onboarding, employee records management, and compliance with labor laws and company policies.
- Managed the recruitment process, including posting job openings, screening resumes, conducting interviews, and coordinating candidate selection with department managers.
- Facilitated new hire orientation and onboarding programs to ensure smooth integration of employees into the organization.
- Supported the development and implementation of employee training programs to enhance skills and foster career growth.
- Managed employee leave requests, including sick leave, vacation, and family leave, ensuring proper documentation and compliance with company policies.
- Assisted with employee relations issues, including addressing grievances, conducting investigations, and ensuring fair and consistent application of company policies.
- Administered employee benefits programs, including health insurance, retirement plans, and other employee welfare programs.
- Processed payroll data, ensuring timely and accurate salary payments, tax deductions, and benefits administration.
- Assisted in performance management processes, including setting up performance reviews, monitoring employee progress, and providing feedback to management.
- Coordinated and ensured compliance with occupational health and safety regulations, promoting a safe and healthy work environment.
- Supported disciplinary procedures, including issuing warnings, conducting investigations, and managing terminations when necessary.
- Maintained accurate and up-to-date employee records, including personal details, job history, and performance evaluations, in accordance with legal requirements.
- Acted as a point of contact for employee inquiries, providing guidance and resolving issues related to HR policies, compensation, and benefits.
- Assisted in the development and implementation of HR policies, ensuring they aligned with legal requirements and company goals.
- Conducted exit interviews with departing employees and prepared reports on turnover trends and reasons for departure.
- Monitored and tracked HR metrics, such as employee retention, engagement, and attendance, to help improve HR strategies.
- Worked with senior HR management to develop and execute employee engagement programs to improve workplace morale and productivity.
- Stayed informed on current HR trends, labor laws, and best practices to continuously improve HR operations and support the organization's objectives.
- Performed other HR-related tasks and special projects as assigned by senior HR leadership to support organizational goals and ensure efficient HR operations.
Education
Bachelor Degree - Economics
Arab Open University
Kuwait 01.2015 - 01.2018
Master Degree - Human Resources Management
Ain Shams University
Egypt 10.2023 -
Skills
- Human Resources System
- Excel proficiency
- Microsoft Word
- Microsoft PowerPoint
- Payroll administration
- Interview techniques
- Employment law knowledge
- Performance appraisal
- Employee database maintenance
- Onboarding processes
- Employee Relations
- Compensation and benefits
- Employee engagement
- Employee retention strategies
- Data analysis and reporting
- Training program design
- Pre-employment screening
- Recruitment
- Employee relations management
- Candidate sourcing
- Recruitment strategies
- Performance Management
- Training and Development
Languages
English
Proficient (C2)
Arabic
Native
French
Elementary
References
References available upon request.
Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Master Degree - Human Resources Management
Ain Shams University
10.2023 -
Human Resources Generalist
Gourmania International Company
01.2022 - 11.2024
Senior Recruitment Officer
Musaad Al Saleh Travels
01.2020 - 01.2022
Senior Recruitment Officer
Future Baby Nursery
06.2018 - 01.2020
HR Officer
The Sultan Center
05.2016 - 06.2018
Bachelor Degree - Economics
Arab Open University
01.2015 - 01.2018
HR and administrative officer
Armor Services Company
01.2014 - 01.2016
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