Technical Skills Proficient in Point-of-Sale (POS) systems Experienced in Customer Relationship Management (CRM) software
Riyaz Moula
Ecommerce Sales & Customer Service
Kuwait City ,kuwait
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
1
1
Aptech Computer Company
1
1
Language
Work History
Ecommerce Sales & Customer Service
Burhan Technology Computer Company
Kuwait City
11.2019 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Developed strong communication and organizational skills through working on group projects.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Showroom Sales Man Computer Supplies
Jarirr Book Store
Mecca
10.2016 - 11.2018
- Provided professional services and support in a dynamic work environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Learned and adapted quickly to new technology and software applications.
Retail Sales Man Office Automation
Carrefour Hypermarket KSA
Madina
03.2014 - 06.2016
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated leadership skills in managing projects from concept to completion.
Retail Sales Man FMCG
Family choice trading company KSA
Riyadh
12.2009 - 11.2011
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
Education
BBA - Marketing Managment
2007.06 - 2009.07
Skills
Sales closing
B to B sales
Salesforce proficiency
Sales management
eCommerce Feature Development
Account management
Sales expertise
Strategic sales knowledge
Accomplishments
- Achieved Employ of the Month of November 2016 in Jarir Book Store by completing Sales Target, stock Management, Inventory, Productivity of the Section with accuracy and efficiency.
Software
Certification
Vidya, Aptech Computer Company
Interests
Enjoys staying up-to-date with the latest IT hardware products and advancements
Practicing Arabic Grammer in my free time
Remember, practicing Arabic grammar is a continuous process that requires consistent effort and dedication. With time and practice, you can improve your proficiency in Arabic grammar.
Timeline
Ecommerce Sales & Customer Service - Burhan Technology Computer Company
11.2019 - Current
Showroom Sales Man Computer Supplies - Jarirr Book Store
10.2016 - 11.2018
Retail Sales Man Office Automation - Carrefour Hypermarket KSA
03.2014 - 06.2016
Retail Sales Man FMCG - Family choice trading company KSA
12.2009 - 11.2011
Indian Institute of Managment Engnireeng - BBA, Marketing Managment
2007.06 - 2009.07
Vidya, Aptech Computer Company
05-2006