ROGELIO ARTIGAS GINOS
Salmiya
Summary
Accomplished Senior Captain with a proven track record in leading and optimizing complex maritime operations while ensuring safety and adherence to international standards. Adept at navigating challenging voyages, fostering team cohesion, and driving operational efficiency through strategic crew management. Possesses exceptional problem-solving skills, a commitment to continuous learning, and outstanding communication abilities. Eager to leverage expertise to enhance team performance and advance organizational goals with unwavering dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Senior Captain
OVO Food Restaurant Bneid Al Gar Kuwait
Bneid Al Gar, Kuwait
01.2024 - Current
- Trained and mentored junior staff, fostering a collaborative team environment.
Head Waiter
OVO Food Restaurant Bneid Al Gar Kuwait
Bneid Al Gar, Kuwait
01.2022 - 01.2024
- Implemented inventory management strategies to minimize waste and optimize supply use.
- Resolved guest complaints promptly, ensuring satisfaction and repeat visits.
Waiter
OVO Food Restaurant Bneid Al Gar Kuwait
Bneid Al Gar, Kuwait
01.2019 - 01.2022
- Delivered exceptional customer service in fast-paced dining environment.
Service Crew / Cashier / Kitchen Staff / Set up Designer
Chowking Salmiya Kuwait
Salmiya, Kuwait
01.2014 - 01.2019
- Processed customer transactions efficiently using POS systems.
Kitchen Staff / Cashier / Marketing Assistant
Chowking San Pedro Laguna
San Pedro, Laguna
01.2008 - 01.2014
Waiter / Set up Designer
Rositas Catering Services
01.2005 - 01.2012
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
Education
San Pedro Elementary School
01-2001
Elementary -
San Pedro Elementary School
01-2001
Skills
- Computer literate
- Proficient in high-volume customer interactions
- Strong multi-tasking abilities
- Expertise in food and beverage service standards
- Team management
- Strategic leadership
- Relationship building
- Customer relations
- Ability to work independently
Timeline
Senior Captain
OVO Food Restaurant Bneid Al Gar Kuwait
01.2024 - Current
Head Waiter
OVO Food Restaurant Bneid Al Gar Kuwait
01.2022 - 01.2024
Waiter
OVO Food Restaurant Bneid Al Gar Kuwait
01.2019 - 01.2022
Service Crew / Cashier / Kitchen Staff / Set up Designer
Chowking Salmiya Kuwait
01.2014 - 01.2019
Kitchen Staff / Cashier / Marketing Assistant
Chowking San Pedro Laguna
01.2008 - 01.2014
Waiter / Set up Designer
Rositas Catering Services
01.2005 - 01.2012
San Pedro Elementary School
Elementary -
San Pedro Elementary School