Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
Timeline
Generic
Rohan Dsouza

Rohan Dsouza

Sharq,Kuwait

Summary

Experienced Senior Account Manager with knack for building lasting client relationships and driving revenue growth. Delivered innovative campaign strategies resulting in increased client satisfaction and retention. Excelled in leading cross-functional teams and surpassing performance targets.

Overview

2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work history

Senior Account Manager

Burhan Technology Co. Official
Kuwait, Kuwait
01.2024 - 02.2026
  • Developed strong client relationships to enhance customer satisfaction and retention.
  • Coordinated project timelines and deliverables to ensure alignment with client expectations.
  • Represented company at industry events to promote services and expand professional network.
  • Conducted regular reviews of competitor activities; maintained competitive edge in market.
  • Forged strong relationships with clients to increase trust and loyalty.
  • Negotiated favourable contract terms with key clients, ensuring long-term business growth.
  • Reduced turnover rates for major accounts by developing customised service solutions.
  • Generated KPI reports to illustrate overall performance.

Education

Master of Business Administration (MBA) - Marketing

Justice K S Hegde Institute of Management - JKSHIM
Mangalore
01.2011 - 01.2013

Bachelor of Business Administration (BBA) - Marketing

Mangalore University
Mangalore
01.2008 - 01.2011

Skills

  • Contract negotiation tactics
  • Business opportunity identification
  • Process improvement implementation
  • CRM integration and optimisation
  • Sales strategy execution
  • Upselling proficiency
  • Solution selling strategy

Certification

  • Sophos Certified Sales Consultant
  • Barracuda Certified Sales Professional
  • Veeam Certified Sales Specialist
  • SentinelOne Certified Sales Specialist
  • Fortinet Network Security Expert 1 (NSE)

Languages

Hindi (Native or Bilingual)
Beginner
English (Full Professional)
Beginner
Kannada (Native or Bilingual)
Beginner

Timeline

Senior Account Manager

Burhan Technology Co. Official
01.2024 - 02.2026

Master of Business Administration (MBA) - Marketing

Justice K S Hegde Institute of Management - JKSHIM
01.2011 - 01.2013

Bachelor of Business Administration (BBA) - Marketing

Mangalore University
01.2008 - 01.2011
Rohan Dsouza