ROHIT PANCHAL
IT
ABU HALIFA,KUWAIT
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Consistently analyze and improve technical capabilities related to the field of
Information Technology there by increasing the efficiency and competitive with the fast
Growing Technologies.
Overview
14
14
years of professional experience
Work History
IT Support Specialist /Store Manager/Accountant/HR Assistant
SOFTROCK CENTER CO.
Salmiya
10.2015 - Current
- Daily Sale Collect and Deposit in Bank.
- Daily Sale Report Check.
- Stock Checking.
- Stock Collection.
- Inventory Management.
- Stock Transfer.
- Stock Receiving.
- Stock Management & Stock Movement Report Generate by System.
- Warehouse & stock management
- Monthly Employees Time Attendance Report Check.
- Pay roll Create Salary 70+ Employees Every month.
- 14 Branch Accounts Expenses Management.
- Purchasing.
- Purchase Handling.
- Loss Profits Report Generate by System.
- Retail Store POS Support.
- Assembling, disassembling computer & Maintain Hardware Solution. Hardware and Trouble Shooting Any Problem.
- Installation of License O.S. And Software.
- Computer Hardware & Network Troubleshooting.
- Installing OS & Server
- LAN setup & troubleshooting designing networks Crimping, Network in Switch Cabling.
- M.S Outlook Configure Manage and Backup.
- Wireless Router Configure (WI FI) Installation and Troubleshooting of WLAN.
- Firewall Configure Provide Data Security.
- Designing, deploying, maintaining and upgrading Local Area Network (LAN), including assembling, upgrading and maintaining computers, Servers and other hardware equipment like Ethernet Hub, Switch and Router.
- Responsible for Maintaining Firewall & windows Servers
- Low Voltage CCTV/IP Camera DVR/NVR setup. Face Reader & Finger Print Device Installation & Support with Software. POS System Installation.
- All Types of Receipt & Bar Code & ID card Printer Repairing and Installation, Data Collector, GPRS Device, Price Checker Device, Bar Code Solution, Access Door control Security System, Projectors installation.
- IP Phone (Grandstream,Freepbx and asterisk) and Analog Phone System Installation & Troubleshooting.
- Public Address System Installation & Troubleshooting.
- Sound System.
- Outdoor LED Display and Projectors Troubleshooting maintenance and Installation.
- Installing, troubleshooting & Configuring mobile PDA Connecting Bluetooth printers and wireless printers with PDA, Installing Applications in PDA.
IT Technical Support Specialist
Pegasus International Computer Co.
Kuwait City
08.2010 - 10.2015
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Assembling, disassembling computer & Maintain Hardware Solution. Hardware and Trouble Shooting Any Problem.
- Installation of License O.S. And Software.
- Computer Hardware & Network Troubleshooting.
- Installing OS & Server
- LAN setup & troubleshooting designing networks Crimping, Network in Switch Cabling.
- M.S Outlook Configure Manage and Backup.
- Wireless Router Configure (WI FI) Installation and Troubleshooting of WLAN.
- Firewall Configure Provide Data Security.
- Designing, deploying, maintaining and upgrading Local Area Network (LAN), including assembling, upgrading and maintaining computers, Servers (Intel platform) and other hardware equipment like Ethernet Hub, Switch and Router.
- Responsible for Maintaining Firewall & windows Servers
- Low Voltage CCTV/IP Camera DVR/NVR setup. Face Reader & Finger Print Device Installation & Support with Software. POS System Installation.
- All Types of Receipt & Bar Code & ID card Printer Repairing and Installation.
Q-Systems, Data Collector, GPRS Device, Price Checker Device, Bar Code Solution,
Bar Code weight Scale, Access Door control Security System, Projectors installation.
Turnstile Access Control System. - IP Phone (Grandstream,Freepbx and asterisk) and Analog Phone System Installation & Troubleshooting.
- Public Address System Installation & Troubleshooting.
- Sound System for Restaurant & Bar.
- Video-Door-Phone & Intercom Installation & Troubleshooting.
- Parking-Barriers Installation & Troubleshooting.
- Alarm & Motion -System Installation & Troubleshooting.
- Outdoor LED Display and Projectors Troubleshooting maintenance and Installation.
- Installing, troubleshooting & Configuring mobile PDA Connecting Bluetooth printers and
wireless printers with PDA, Installing Applications in PDA.
IT Field Support Technician
Bharti Airtel Telecommunications company
UDAIPUR
01.2010 - 06.2010
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- H/W management.
- Installing and maintenance of local & network printers.
- Data Entry
IT Field Support Technician
VODAFONE ESSAR DIGILINK LIMITED
UDAIPUR
06.2009 - 12.2009
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- H/W management
- Installing and maintenance of local & network printers.
IT Field Support Technician
MARGE COMPUTER SYSTEM
UDAIPUR
11.2007 - 05.2009
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Installation, Maintenance & Troubleshooting of OS.
Installing OS,Applications and software's
Education
Diploma - CCNA/MCSE
HCL
UDAIPUR / INDIA11.2008
Diploma - CHNE (Computer Hardware Networking Engineer)
HINT COMPUTER
UDAIPUR / INDIA09.2006
Diploma in Computer Education -
COMPUCOM
Sabla / Jaipur India05.2003
Skills
- IT support
- On-Site Technical Support
- Daily store activities
- Hospitality specialist
- Store support
- Store activity coordination
- Warehouse Management
- Stock Receiving
- Inventory Management
Carrier Objective
“To Continuously Enhanced My Skill Set and Learn New and Contemporary Concepts “. An effective team player and a responsible leader. To pursue a career in information technology with specialization in System & Low Voltage.
Languages
Hindi
Native language
English
Upper intermediate
B2
Arabic
Upper intermediate
B2
Timeline
IT Support Specialist /Store Manager/Accountant/HR Assistant
SOFTROCK CENTER CO.
10.2015 - Current
IT Technical Support Specialist
Pegasus International Computer Co.
08.2010 - 10.2015
IT Field Support Technician
Bharti Airtel Telecommunications company
01.2010 - 06.2010
IT Field Support Technician
VODAFONE ESSAR DIGILINK LIMITED
06.2009 - 12.2009
IT Field Support Technician
MARGE COMPUTER SYSTEM
11.2007 - 05.2009
Diploma - CCNA/MCSE
HCL
Diploma - CHNE (Computer Hardware Networking Engineer)
HINT COMPUTER
Diploma in Computer Education -
COMPUCOM
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