Ruben Hernandez

• Responsible for monitoring all transportation movement and cargo
• Ensures security has been coordinated between link up teams and MCTs
• Inputs convoy movement data into ledger, close convoy entries
• Facilitated guidance break-down/build-up of mixed pallets, multi-pallet trains
• Develops daily, weekly, and monthly reports on performance and daily actions for higher management
• Provided training to new team members on best practices in Central Receiving and Shipping Point management, promoting a consistent approach across the department.

● Enhanced shipping efficiency by streamlining freight processes and implementing time-saving strategies.

● Established strong relationships with carriers, fostering a collaborative environment for improved service quality.

● Maintained an organized work environment, enabling efficient processing of paperwork and accurate record management.

● Implemented tracking systems to provide real-time updates on shipment status, enhancing customer satisfaction levels

● Coordinated shipments across multiple modes of transportation to ensure timely delivery and minimize disruptions.

● Ensured compliance with industry regulations and company policies, maintaining thorough documentation for all shipments.

• Provided training to new team members on best practices in freight management, promoting a consistent approach across the department
• Streamlined Loading/Offloading cargo on air and surface conveyances
• Managed selecting, validating, and staging aircraft loads under applicable guidance
• Develop daily, weekly, and monthly reports on performance and daily actions for higher management
• Facilitated break-down/build-up of mixed pallets, multi-pallet trains, and loose cargo.
• Utilized various software to reconcile the accurate documentation of cargo data and inventory to include special handling.
• Produce schedules to prioritize incoming/outgoing shipments.
• Evaluate the condition of facilities and terminals ensuring compliance with contract regulations.

• Improved on-time departure rates by effectively coordinating ramp service tasks and resources
• Enhanced aircraft turnaround times through meticulous planning and efficient allocation of personnel and equipment
• Ensured timely completion of ramp service duties by closely monitoring performance metrics and making necessary adjustments
• Reduced flight delays with proactive coordination between ramp agents, operations, and maintenance teams
• Safely operated K-loaders, forklifts, buses, tugs, vans, and other required vehicles
• Unloaded merchandise delivery vehicles manually or with a forklift and examine cases and packages for damages or pilferage
• Loading/Offloading cargo on air and surface conveyances operating MHE
• Trained new hires on company policies, procedures, and safety guidelines to ensure consistent performance across the team
• Managed inventory of ramp equipment, ensuring proper maintenance schedules were followed to minimize downtime
• Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
• Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 8 daily flights
• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.