Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
School Administrative Manager
English Private Schools Group - Kuwait
06.2019 - Current
Enhanced school efficiency by implementing and managing administrative systems.
Streamlined communications among staff, parents, and students for better collaboration and engagement.
Coordinated events and meetings, fostering a strong sense of community within the school.
Oversaw daily operations, ensuring the smooth running of all administrative tasks in a timely manner.
Established positive relationships with students and their families through proactive outreach efforts.
Assisted in recruitment processes by conducting interviews and facilitating orientations for new staff members.
Created reports on student performance data for improved decision-making regarding instructional strategies.
Organized school-wide events that promoted student involvement, teamwork, and leadership skills development.
Managed inventory control of office supplies while adhering to predetermined budgets.
Served as liaison between parents and students.
Coordinated school facility use with maintenance personnel to achieve equitable access.
Handled disciplinary referrals with calm, logical approach to student behavior.
Oversaw students and monitored behavior during activities.
Organized and updated databases, records and other information resources.
Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
Receptionist
English Play Group - Kuwait
03.2018 - 06.2019
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Scheduled and confirmed appointments and meetings for senior management team.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Answered and quickly redirected large volume of calls on central system.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Supported various administrative duties by proofreading, transcribing and invoicing.
Clinic Manager
Pure care clinic ( Dr Care new name ) Kuwait
05.2016 - 12.2017
Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
Created weekly schedules for nurses, taking into account sick days and vacation time.
Ordered and maintained appropriate stock of medications and supplies.
Coordinated, monitored, assigned and documented patient and clinical care activities.
Developed and adjusted work schedules for Admin and Medical staff.
Implement new policies and educate staff on changes.
Ordered all pharmacy supplies and kept check on inventory levels.
Secretary
Kuwait Red Crescent Society
02.2016 - 05.2016
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Scheduled appointments and conducted follow-up calls to clients.
Completed accurate daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Secretary and Receptionist
Dr Bassem Shaker Clinic
09.2013 - 08.2015
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Checked patient data including insurance, demographic and health history to keep information current.
Completed patient referrals to other medical specialists.
Enhanced office productivity by handling high volume of callers per day.
Maintained current and accurate medical records for patients.
Managed multi-line phone system and pleasantly greeted patients.
Administrative Assistant
SKAN International Co.
10.2012 - 09.2013
Scheduled office meetings and client appointments for staff teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Organized weekly staff meetings and logged minutes for corporate records.
Executed record filing system to improve document organization and management.