Sameh Zarif Riad
Business Development Manager - Marketing And Sales Manager - Pharmacist - MMBA
Summary
Hands on experience with Marketing & Sales of Pharmaceuticals consumer health care, medical supplies, Derma cosmetic products and high technology Medical equipment, since 1994. with different senior managerial positions.
Holding the Kuwaiti Pharmacist Practice license.
Enrolled in m-MBA course with international certification with one of the leading accredited Egyptian institute.
Worked as The Head of Medical Purchasing manager, Internal Quality Management Auditor ISO9001-2008 requirements and the Pharmacy Manager of the company’s acquired clinic in Kuwait.
Worked as a Marketing and Sales Manager for Kuwaiti Medical pharmaceutical Company, representing many international suppliers of medical items, handling all medical related business of the company, responsible for acquiring new agencies, improvement of medical business, and handling all companies tenders in and outside Kuwait.
Appointed and worked as Pharmacy sales supervisor for one of world leading consumer & Skin Care Company, Responsible for the Pharmacies sales team, the promoters team, sales operation, Marketing activities, visibility improvement and sales offers and promotional campaigns.
Appointed and worked as Pharma & Consumer health care sales supervisor for a well reputed local company.
Appointed and Worked as Marketing and Sales Manager (Pharma Manager) reporting to the Managing Director of MEMCO (Middle East Medical Corp.) a Kuwaiti German pharmaceutical and Medical company, with wide range of product portfolios like Pharmaceuticals, Medical Equipments and Disposables.
Worked as Sales Manager for Pharmacia Corporation before the acquisition by Pfizer,
setting marketing plans, Sales supervision, monitoring, analysis, developing and motivating my team to achieve the set objectives. Able to work as a team member or on own initiative with minimum or no supervision Using my experience and knowledge to benefit the company sales & be an active part in achieving the company’s goals.
Overview
28
28
years of professional experience
2
2
Languages
Work History
Head Medical and Safety Unit
EPSCO Global Group
03.2019 - 05.2022
- Representing Different International Pharmaceutical, Medical equipment and surgical companies for the MOH tenders, and the private market and different professional Medical supplies,
- Derma aesthetic, Plastic Surgery and Skin care lines
- Directly reporting to the company CEO, responsible for all medical, and pharmaceutical business, of the company Same job description like the following
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Resolved problems, improved operations and provided exceptional service.
- Developed team communications and information for meetings.
General Manager
Golden Care Medical Supplies
12.2013 - 09.2018
- Marketing, Sales and BD
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Prepared annual budgets with controls to prevent overages.
- Managed budget implementations, employee evaluations and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Pharmacy Manager
MEMCO
03.2011 - 11.2013
- Managing the pharmacy acquired by MEMCO.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Collaborated with store manager to maintain daily operations.
- Developed policies and procedures for effective pharmacy management.
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
- Conducted medical device training to treat and rehabilitate illnesses and diseases safely.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Executive Manager
Middle East Medical Corporation
12.2007 - 10.2013
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Identified trends in customer marketplaces to develop valuable solutions.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Built and deepened relationships with internal and external personnel to enhance client retention and growth plans.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Enhanced operations and implemented technological innovations in collaboration with senior leadership.
- Improved brand awareness by monitoring marketing campaigns and fostering membership acquisitions and business development.
- Evaluated and decided upon key investments in equipment, infrastructure and talent.
- Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
Pharmacy Sales Supervisor
Jassim Al Wazzan Sons GEN TRD Co
11.2006 - 12.2007
- Directly reporting to the sales manager of the division, Responsible for all the pharmacy sales business, handling the brands of Johnson's skin care, Neutrogena, RoC and band aid
- Execution of the Marketing activities, Handling the POSMs and the other marketing materials for the best results outcomes
- Managing and motivating a team of 4 sales representatives plus 18 promoters covering all the Pharmacies in Kuwait
- Sales monitoring, analysis and planning for the different promotional offers
- Managing the display areas and all kinds of advertisements concerning our products for all the pharmacies
- Training and improvement of the team’s skills
- Co ordination with the medical detailing team for the scientific coverage with the different hospitals and clinics which improves the prescriptions flow.
- Improvement of the company / customers relationship.
Sales Supervisor
Mohammed N. Al-Hajery & Sons LTD
04.2006 - 11.2006
- Pharmaceutical and Consumer Health care Division.
- For all the Pharma division sales operations
- Responsible for local Market Sales leading and motivating a team of 4 representatives and coordinating with the upper Management team (COO & CEO)
- Planning, Execution and management of the set sales objectives by the Company regarding pre-launching /Launching and all other sales promotional campaigns for all the products range
- Monitoring IC Sales & analysis on weekly/monthly/ yearly basis
- Chart the deployment plans for the FF includes Doctors’ classes, number of visits and time allocation for every product
- Follow up of Inquiries, Quotations and orders with MOH and Private market
- Coaching and developing team performance by highlighting the Selling, and communications Skills
- Follow up with the warehouse for availability, incoming shipments and the logistic works for all the range under my responsibility
- Follow up with the different suppliers to insure the validity of the promotional support , promotional materials for the full range.
Marketing and Sales Manager
MEMCO
04.2004 - 04.2006
- Starting the Medical Division at company foundation.
- Representing Different International Medical equipment and surgical companies for the
- MOH tenders , and the private market , High Tech and different professional Derma esthetic, Plastic Surgery and Skin care lines.
- Directly reporting to the company CEO, responsible for all medical, and pharmaceutical business, of the company
- Finding new principals with good profiles and products to extend our business and Acquiring different international suppliers to get represented.
- Employing, Training and motivating FF team of Medical sales representatives and Bio medical engineers and leading the experienced candidates for marketing and sales team Actively in contact with key accounts in Market for business improvement
- Representing the company for all the concerned authorities in Kuwait and abroad
- Represent the company in the international conferences and trade shows like CPhI, Medica, Arab Health , etc
- Responsible for all the official and routine correspondences of the company
- Registration of the company's principals and their products
- Managing and closely handling all the marketing activities and the Sales operation
- Setting and execution of all the Sales and marketing forecasts and plans
- Managing the different tender business deals inside and outside Kuwait
- Managing the financial issues and the payments in /out Kuwait
- Sales analysis and management
- Management and supervision of all pharmacy operations for the pharmacy acquired by the company.
Pharmacists
Swiss Pharmacy, Airport
11.2003 - 08.2004
- Carried out day-to-day duties accurately and efficiently.
- Worked with customers to understand needs and provide excellent service.
- Drove operational improvements which resulted in savings and improved profit margins.
- Received and processed stock into inventory management system.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Sales Supervisor
Pharmacia Upjohn Before Pfizer Acquisition.
10.2000 - 08.2003
- Responsible for Kuwait Market Sales leading and motivating a team of 4 Medical representatives and coordinating with the Management for Gulf Area with job description of the country sales manager
- Execution and management of plans set by the ASM regarding pre-launching /Launching and all other sales promotional campaigns for Pharmacia products
- Monitoring IC Sales & analysis on weekly/monthly/ yearly basis
- Chart the deployment plans for the FF includes Doctors’ classes, number of visits and time allocation for every product
- Follow up of Inquiries, Quotations and orders with MOH and Private market
- Coaching and developing team performance by highlighting the Core Selling Skills
- Follow up with all local agents presenting the company products for ICS and Shipments
- In addition to the my main role in Kuwait , I have been assigned to do the technical sales, marketing , and performance training to Pharmacia field force in the other Gulf countries
- Actively Promoted Oncology products, Growth Hormone, Anti-inflammatory (Celebrex), CHC, Critical
- Care, Women Health Care and Anti-infection Products in Kuwait
- Had the chance to promote all Pharmacia products in Al Ain – Abu Dhabi, UAE along one and half month during the evacuation plan due to the war on Iraq
- With marked success record.
Product Specialist
Pharmacia & Upjohn
09.1998 - 10.2000
- Promoting the company products
- Responsible of Kuwait Market Governmental and Private Sectors Actively promoted the products of Metabolic Disorders & Diabetes, Erectly dysfunction, Growth
- Hormones, Anti-thrombosis and Antibiotic Products.
Medical Representative
Synthelabo
09.1997 - 08.1998
- Responsibilities and Achievements: Promotion of all Synthelabo Products available in Kuwait.
- Responsible for Governmental and Private Sectors
- Actively promoted the products for CAD, Anti-inflammatory, Psychosomatic, and Upper & lower Respiratory and GIT.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Recognized trends within territory and industry to create proactive plans.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
Senior Medical Representative
Synthelabo
Alexandria
01.1996 - 08.1997
- For Alexandria, Behaira, Kafr Al Sheikh & Gharbia.
Medical Representative
Synthelabo Delagrange France
Alexandria
12.1994 - 01.1996
- Responsible for half of Alexandria and all Behaira Province
- Responsible of Governmental and Private Sectors Actively promoted the products for CAD, Anti-inflammatory, Psychosomatic, and Upper & lower
- Respiratory and GIT.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
- Exceeded established sales goals and increased client retention.
- Demonstrated products and specific features at customer locations and special events.
Pharmacist
Private Pharmacies
Alexandria
06.1993 - 11.1994
- In different private pharmacies in Alexandria Egypt.
Education
Bachelor of Pharmacy - undefined
Skills
Management and leadership
Timeline
Head Medical and Safety Unit
EPSCO Global Group
03.2019 - 05.2022
General Manager
Golden Care Medical Supplies
12.2013 - 09.2018
Pharmacy Manager
MEMCO
03.2011 - 11.2013
Executive Manager
Middle East Medical Corporation
12.2007 - 10.2013
Pharmacy Sales Supervisor
Jassim Al Wazzan Sons GEN TRD Co
11.2006 - 12.2007
Sales Supervisor
Mohammed N. Al-Hajery & Sons LTD
04.2006 - 11.2006
Marketing and Sales Manager
MEMCO
04.2004 - 04.2006
Pharmacists
Swiss Pharmacy, Airport
11.2003 - 08.2004
Sales Supervisor
Pharmacia Upjohn Before Pfizer Acquisition.
10.2000 - 08.2003
Product Specialist
Pharmacia & Upjohn
09.1998 - 10.2000
Medical Representative
Synthelabo
09.1997 - 08.1998
Senior Medical Representative
Synthelabo
01.1996 - 08.1997
Medical Representative
Synthelabo Delagrange France
12.1994 - 01.1996
Pharmacist
Private Pharmacies
06.1993 - 11.1994
Bachelor of Pharmacy - undefined
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