Marketing specialist with expertise in developing marketing and sales plans to enhance brand value. Focused on achievement through measurable milestones to strengthen organizational performance overall. Highly focused with a comprehensive understanding of Marketing & Sales, Procurement, Logistics & Supply chain. Boasting a consistent & proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance, all to tight time scales and within budget.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
SALES & PROCUREMENT MANAGER
KUWAIT UNITED CHEMALLOYS MANUFACTURING CO WLL
SHUAIBA INDUSTRIAL AREA ,KUWAIT
01.2016 - Current
Ensured all Sales Planning Procedures are upheld by seeking appropriate Reviews, S2F approvals and sign-offs at all times.
Manage customer/supplier expectations while coordinating with internal teams (marketing, engineering, accounting, financing
Maximized revenue by selling all facets of the product to previous, current and potential clients.
Used professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
Maintained relationships with key accounts to increase customer satisfaction and account revenue.
Monitoring data management to keep accurate product, contract, pricing, and invoicing information.
Working closely with suppliers and customers to improve operations and reduce cost to achieve maximum efficiency.
Build a full-scale sales operation from the ground up; duties include establishing database systems, as well as developing sales and marketing strategies
Strategize with senior management to market finished products into traditional channels of distribution in the global market.
Ensuring the personal safety and safe working environment of staff.
Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution.
Providing accurate routing information to ensure that delivery times and locations are coordinated.
Accurately calculating total supply chain costs in relation to proposed new projects.
Obtaining quotes for transportation and making cost comparisons.
Provide analytical support to supply chain team for forecast review and performance improvements.
Develop and maintain process of measuring and reporting forecast accuracy targets and produce executive summaries to management.
ASSISTANT MARKETING OFFICER
SARDA METALS & ALLOYS LIMITED
VISAKHAPATNAM,A.P,INDIA
06.2014 - 01.2016
Interfaced with other departments, customers and vendors to assure delivery of a quality product.
Attended weekly meetings with the Sales Team (Domestic/International) and 3PL Warehouse.
Establish and develop networking with freight forwarders, shipping agents and authorities to facilitate smooth logistic operations.
Attend, co-ordinate on the Import and Export shipment with service providers and other logistics activities.
Ensure shipping and logistics operation compliance with regulatory, procedures and our SOP
Attending to Custom requirement for all EXIM shipments with vast experience in custom transaction requirement in term of LMW status.
Experience in handling containerized shipment, LC negotiations and bank documents.
Planning, controlling, organizing, and monitoring with production and dispatch team.
Interacting with Clients in detailed subject to finished product and other requirements.
Production schedule follow-up according to the sales orders.
COMMERCIAL EXECUTIVE -MARKETING
ANJANEY ALLOYS LIMITED
VISAKAHAPATNAM
05.2012 - 06.2014
Provided valuable feedback to management to improve on sales and marketing strategies.
Generated business opportunities through professional networking and cold-calling.
Developed sales cycle - from lead generation to closure.
Maintained account and opportunity forecasting within internal SFA system.
Attending to Custom requirement for all EXIM shipments.
Import and export documentation , LC negotiations with bank
Sr CUSTOMER CARE EXECUTIVE
IBM GLOBAL OUTSOURCING
VISAKHAPATNAM
09.2009 - 02.2012
Sustained sound-standard of service by regularly assessing customer recorded data to address issues and improve resolutions.
Handeled all incoming calls from volunteers.
Ability to work and grow in a fast-paced, high-volume call center environment.
Experienced in providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction.
Developed skills as an effective communicator who understands the importance of listening and being empathetic.
Understood the importance of feedback to support your performance and development.
Ensured an exceptional customer experience by responding to calls, emails and on live chat.
Education
MBA - MARKETING AND HUMAN RESOURCE
ANDHRA UNIVERSITY
VISAKHAPATNAM,ANDHRA PRADESH,INDIA
06.2009 - 05.2011
Bachelor of Science - COMPUTER SCEINCE AND ELECTRONICS
ANDHRA UNIVERSITY
VISAKHAPATNAM,ANDHRA PRADESH ,INDIA
06.2006 - 05.2009
Skills
Direct sales
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Certification
Certified International Supply Chain Professional
Interests
Photography
Travel
Timeline
Certified International Supply Chain Professional
01-2018
Certified International Supply chain Manager
01-2018
SALES & PROCUREMENT MANAGER
KUWAIT UNITED CHEMALLOYS MANUFACTURING CO WLL
01.2016 - Current
ASSISTANT MARKETING OFFICER
SARDA METALS & ALLOYS LIMITED
06.2014 - 01.2016
COMMERCIAL EXECUTIVE -MARKETING
ANJANEY ALLOYS LIMITED
05.2012 - 06.2014
Sr CUSTOMER CARE EXECUTIVE
IBM GLOBAL OUTSOURCING
09.2009 - 02.2012
MBA - MARKETING AND HUMAN RESOURCE
ANDHRA UNIVERSITY
06.2009 - 05.2011
Bachelor of Science - COMPUTER SCEINCE AND ELECTRONICS
ANDHRA UNIVERSITY
06.2006 - 05.2009
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