SAMY SAMIR MILAD AMIN
Kuwait,EGYPT
Summary
Accomplished professional with expertise in data analysis and risk management tools, adept at implementing change management techniques to enhance operational efficiency. Demonstrates strong systems operations knowledge and staff development insight, driving organisational success through strategic initiatives. Committed to leveraging skills for continuous improvement and achieving long-term career goals in operational leadership.
Overview
41
41
years of professional experience
16
16
years of post-secondary education
Work history
Senior Operation Support Analyst
Public Authority for Civil Information
kuwait, Kuwait
2013.08 - Current
- Researched emerging technologies for potential implementation.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Supported team by demonstrating respect and willingness to help.
- Completed duties to deliver on targets with accuracy and efficiency.
- Maintained optimal system performance, ensuring minimal downtime.
- Troubleshot hardware issues promptly, reducing system downtime.
- Provided training sessions to staff on new systems, increasing productivity.
SHIFT LEADER(OPERATION MANAGER)
PUBLIC AUTHORITY FOR CIVIL INFORMATION
KUWAIT, KUWAIT
2005.08 - 2013.07
- -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
- -SUPERVISE OPERATORS ACTIVITIES AND EVALUATION.
- -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
- -APPRAISIAL REPORTS.
- -TRAIN NEW OPERATORS.
- -REPORTING SHIFT ACTIVITIES.
SENIOR OPERATOR
PUBLIC AUTHORITY FOR CIVIL INFORMATION
1999.02 - 2005.07
- -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
- -CONTROL TAPE LIBRARY.
- -RECEIVE SHIFT LEADER INSTRUCTIONS.
- -CONTROLLING JOBS AND PROGRAMES PROCESSING.
- -REPORTS PROBLEMS TO SHIFT LEADER.
SHIFT LEADER
MINISTRY OF INTERIOR
1993.07 - 1999.02
- -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
- -SUPERVISE OPERATORS ACTIVITIES.
- -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
- -TRAIN NEW OPERATORS.
- -REPORTING SHIFT ACTIVITIES.
- -EVALUATE OPERATORS.
SHIFT LEADER
THE CABINET CAIRO
1990.09 - 1993.05
- -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
- -CONTROL TAPE LIBRARY.
- -SUPERVISE OPERATORS ACTIVITIES.
- -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
- -TRAIN NEW OPERATORS.
- -REPORTING SHIFT ACTIVITIES.
- -EVALUATE OPERATORS.
SHIFT LEADER
MINISTRY OF INTERIOR
1989.01 - 1990.08
- -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
- -CONTROL TAPE LIBRARY.
- -SUPERVISE OPERATORS ACTIVITIES.
- -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
- -TRAIN NEW OPERATORS.
- -REPORTING SHIFT ACTIVITIES.
- -EVALUATE OPERATORS.
SYSTEM OPERATOR
MINISTRY OF INTERIOR
1986.08 - 1989.01
- -STARTUP / IPL THE MACHINE.
- -RUNNING DAILY OPERATION.
- -RUNNING DAILY/WEEKLY & MONTHELY BACKUP JOBS.
- -CONTROL INPUT/OUTPUT PRIORITIES.
- -RECEIVE ANY USER COMPLAINS AND ACT UPON.
- -CONTROL LOCAL/REMOTE NETWORK ACTIVITIES.
- -FIRST LEVEL PROBLEM DETERMINATION/TRACKING & SOLVING.
DATA VERIFICATION
MINISTRY OF INTERIOR
1984.10 - 1986.08
- DATA VERIFICATION IN IMMEGRATION, PASSPORT AND RESIDANCE GENERAL DEPARTEMENT.
- WERE VERIFY ALL DATA REGISTERED BY DATA ENTRY STAFF AND MAKE A FINAL CHECK UP BEFORE DATA GOSE TO COMPUTER.
Education
BACHELOR OF SCIENCE -
CAIRO UNIVERSITY
1978.09 - 1983.05
HIGH SCHOOL - undefined
AL DAEIA SECONDARY SCHOOL
1974.09 - 1978.06
INTERMEDIAT SCHOOL - undefined
RUMAITHEIA INTERMEDIAT SCHOOL
1970.09 - 1974.06
ELEMENTARY SCHOOL - undefined
ALRAZY ELEMENTARY SCHOOL
1966.09 - 1970.06
Skills
- Expertise in data analysis
- Risk management tools familiarity
- Change management techniques
- Staff development insight
- Systems operations knowledge
- Operational efficiency
Languages
COBOL
Beginner
English
Advanced
Custom
- VSE/SP FUNDAMENTALS FOR OPERATORS
- VM & ZVM OPERATING SYSTEM
- COMPUTER FUNDAMENTALS FOR OPERATORS
- BASIC OS/MVS AND JCL FOR OPERATORS
- 3090 HARDWARE OPERATOR AND TRAINING
- OS/MVS FACILITIES AND UTILITIES
- MVS/ESA CONCEPTS AND FACILITIES
- CICS/VS FUNDAMENTALS
- CONTROLLING JES2
- ZOS OPERATING SYSTEM
Personal Information
- Date of birth: 07/16/60
- Marital status: MARRIED
Timeline
Senior Operation Support Analyst
Public Authority for Civil Information
2013.08 - Current
SHIFT LEADER(OPERATION MANAGER)
PUBLIC AUTHORITY FOR CIVIL INFORMATION
2005.08 - 2013.07
SENIOR OPERATOR
PUBLIC AUTHORITY FOR CIVIL INFORMATION
1999.02 - 2005.07
SHIFT LEADER
MINISTRY OF INTERIOR
1993.07 - 1999.02
SHIFT LEADER
THE CABINET CAIRO
1990.09 - 1993.05
SHIFT LEADER
MINISTRY OF INTERIOR
1989.01 - 1990.08
SYSTEM OPERATOR
MINISTRY OF INTERIOR
1986.08 - 1989.01
DATA VERIFICATION
MINISTRY OF INTERIOR
1984.10 - 1986.08
BACHELOR OF SCIENCE -
CAIRO UNIVERSITY
1978.09 - 1983.05
HIGH SCHOOL - undefined
AL DAEIA SECONDARY SCHOOL
1974.09 - 1978.06
INTERMEDIAT SCHOOL - undefined
RUMAITHEIA INTERMEDIAT SCHOOL
1970.09 - 1974.06
ELEMENTARY SCHOOL - undefined
ALRAZY ELEMENTARY SCHOOL
1966.09 - 1970.06