Summary
Overview
Work history
Education
Skills
Languages
Custom
Personal Information
Timeline
Generic

SAMY SAMIR MILAD AMIN

Kuwait,EGYPT

Summary

Accomplished professional with expertise in data analysis and risk management tools, adept at implementing change management techniques to enhance operational efficiency. Demonstrates strong systems operations knowledge and staff development insight, driving organisational success through strategic initiatives. Committed to leveraging skills for continuous improvement and achieving long-term career goals in operational leadership.

Overview

41
41
years of professional experience
16
16
years of post-secondary education

Work history

Senior Operation Support Analyst

Public Authority for Civil Information
kuwait, Kuwait
08.2013 - Current
  • Researched emerging technologies for potential implementation.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Supported team by demonstrating respect and willingness to help.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Maintained optimal system performance, ensuring minimal downtime.
  • Troubleshot hardware issues promptly, reducing system downtime.
  • Provided training sessions to staff on new systems, increasing productivity.

SHIFT LEADER(OPERATION MANAGER)

PUBLIC AUTHORITY FOR CIVIL INFORMATION
KUWAIT, KUWAIT
08.2005 - 07.2013
  • -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
  • -SUPERVISE OPERATORS ACTIVITIES AND EVALUATION.
  • -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
  • -APPRAISIAL REPORTS.
  • -TRAIN NEW OPERATORS.
  • -REPORTING SHIFT ACTIVITIES.

SENIOR OPERATOR

PUBLIC AUTHORITY FOR CIVIL INFORMATION
02.1999 - 07.2005
  • -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
  • -CONTROL TAPE LIBRARY.
  • -RECEIVE SHIFT LEADER INSTRUCTIONS.
  • -CONTROLLING JOBS AND PROGRAMES PROCESSING.
  • -REPORTS PROBLEMS TO SHIFT LEADER.

SHIFT LEADER

MINISTRY OF INTERIOR
07.1993 - 02.1999
  • -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
  • -SUPERVISE OPERATORS ACTIVITIES.
  • -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
  • -TRAIN NEW OPERATORS.
  • -REPORTING SHIFT ACTIVITIES.
  • -EVALUATE OPERATORS.

SHIFT LEADER

THE CABINET CAIRO
09.1990 - 05.1993
  • -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
  • -CONTROL TAPE LIBRARY.
  • -SUPERVISE OPERATORS ACTIVITIES.
  • -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
  • -TRAIN NEW OPERATORS.
  • -REPORTING SHIFT ACTIVITIES.
  • -EVALUATE OPERATORS.

SHIFT LEADER

MINISTRY OF INTERIOR
01.1989 - 08.1990
  • -ALL OPERATOR ACTIVITIES AS MENTIONED ABOVE.
  • -CONTROL TAPE LIBRARY.
  • -SUPERVISE OPERATORS ACTIVITIES.
  • -RECEIVE OPERATION SUPERVISOR INSTRUCTIONS.
  • -TRAIN NEW OPERATORS.
  • -REPORTING SHIFT ACTIVITIES.
  • -EVALUATE OPERATORS.

SYSTEM OPERATOR

MINISTRY OF INTERIOR
08.1986 - 01.1989
  • -STARTUP / IPL THE MACHINE.
  • -RUNNING DAILY OPERATION.
  • -RUNNING DAILY/WEEKLY & MONTHELY BACKUP JOBS.
  • -CONTROL INPUT/OUTPUT PRIORITIES.
  • -RECEIVE ANY USER COMPLAINS AND ACT UPON.
  • -CONTROL LOCAL/REMOTE NETWORK ACTIVITIES.
  • -FIRST LEVEL PROBLEM DETERMINATION/TRACKING & SOLVING.

DATA VERIFICATION

MINISTRY OF INTERIOR
10.1984 - 08.1986
  • DATA VERIFICATION IN IMMEGRATION, PASSPORT AND RESIDANCE GENERAL DEPARTEMENT.
  • WERE VERIFY ALL DATA REGISTERED BY DATA ENTRY STAFF AND MAKE A FINAL CHECK UP BEFORE DATA GOSE TO COMPUTER.

Education

BACHELOR OF SCIENCE -

CAIRO UNIVERSITY
09.1978 - 05.1983

HIGH SCHOOL - undefined

AL DAEIA SECONDARY SCHOOL
09.1974 - 06.1978

INTERMEDIAT SCHOOL - undefined

RUMAITHEIA INTERMEDIAT SCHOOL
09.1970 - 06.1974

ELEMENTARY SCHOOL - undefined

ALRAZY ELEMENTARY SCHOOL
09.1966 - 06.1970

Skills

  • Expertise in data analysis
  • Risk management tools familiarity
  • Change management techniques
  • Staff development insight
  • Systems operations knowledge
  • Operational efficiency

Languages

COBOL
Beginner
English
Advanced

Custom

  • VSE/SP FUNDAMENTALS FOR OPERATORS
  • VM & ZVM OPERATING SYSTEM
  • COMPUTER FUNDAMENTALS FOR OPERATORS
  • BASIC OS/MVS AND JCL FOR OPERATORS
  • 3090 HARDWARE OPERATOR AND TRAINING
  • OS/MVS FACILITIES AND UTILITIES
  • MVS/ESA CONCEPTS AND FACILITIES
  • CICS/VS FUNDAMENTALS
  • CONTROLLING JES2
  • ZOS OPERATING SYSTEM

Personal Information

  • Date of birth: 07/16/60
  • Marital status: MARRIED

Timeline

Senior Operation Support Analyst

Public Authority for Civil Information
08.2013 - Current

SHIFT LEADER(OPERATION MANAGER)

PUBLIC AUTHORITY FOR CIVIL INFORMATION
08.2005 - 07.2013

SENIOR OPERATOR

PUBLIC AUTHORITY FOR CIVIL INFORMATION
02.1999 - 07.2005

SHIFT LEADER

MINISTRY OF INTERIOR
07.1993 - 02.1999

SHIFT LEADER

THE CABINET CAIRO
09.1990 - 05.1993

SHIFT LEADER

MINISTRY OF INTERIOR
01.1989 - 08.1990

SYSTEM OPERATOR

MINISTRY OF INTERIOR
08.1986 - 01.1989

DATA VERIFICATION

MINISTRY OF INTERIOR
10.1984 - 08.1986

BACHELOR OF SCIENCE -

CAIRO UNIVERSITY
09.1978 - 05.1983

HIGH SCHOOL - undefined

AL DAEIA SECONDARY SCHOOL
09.1974 - 06.1978

INTERMEDIAT SCHOOL - undefined

RUMAITHEIA INTERMEDIAT SCHOOL
09.1970 - 06.1974

ELEMENTARY SCHOOL - undefined

ALRAZY ELEMENTARY SCHOOL
09.1966 - 06.1970

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SAMY SAMIR MILAD AMIN