Sanaa Khazaal
Rabya
Summary
Looking for a job with challenging duties and tasks that offers the potential for organizational development and professional advancement.
Overview
13
13
years of professional experience
Work History
Assistant Registrar
American United School
06.2018 - Current
- American United School is co-educational private school, combining 21st century digital technology and traditional student-centered learning practices to ensure that students achieve academic success and social growth
- Duties:
- Member of accreditation team
- Responsible for identifying correct Admissions categories for all applicants, ensuring that all students satisfy school admissions criteria as well as requirements specified by Ministry of Education (MOE)
- Prepares and manages student data and provide student statistical and/ or data information to Ministry of Education
- Follows-up on prospective student referrals from applicants and other sources
- Promptly cancels non-responsive applicants and accurately forecasts projected new students as requested by management
- Continually reviews admissions procedures in place, including application forms documentation related to or supporting admissions
- Reviews and analyses applications for admission including documents such as academic transcripts, immunization records, recommendations, and any other information establishing eligibility and qualifications of student applicants
- Responsible for supervising sending of letters of acceptance or non-acceptance, and any other documentation deemed necessary for admissions process
- Coordinates of interview schedules with principals and counselors and arranges placement testing as required
- Independently responds to letters, emails and general correspondence of routine nature
- Assists and guides parents with using Portal Plus (Rediker)
- Generates outputs of student data from current data management/ information management system for school administration perusal
- Handles telephonic and email communication with local and expat families interested in school
- Keeps track of waitlisted applicants and let them know when space becomes available
- Performs other duties as assigned by the supervisor.
- Greeted every guest with personable approach and provided knowledgeable service
- Organized, reviewed, and filed paperwork for secure recordkeeping
- Verified paperwork accuracy and checked for completion prior to processing
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Developed and implemented registration policies, procedures and timelines for smooth administration processes
- Facilitated student registration with admissions and records departments for smooth administration processes
- Resolved student registration issues to reduce acceptance, enrolment and payment delays
- Coordinated orientations, registration sessions and social events for new students
- Addressed registration, student accounts and billing inquiries to limit enrolment disruptions
- Addressed registration, student accounts, and billing inquiries to limit enrollment disruptions.
- Addressed registration, student accounts and billing inquiries to limit enrolment disruptions
- Prepared balanced course schedules, student rosters and class lists
- Scheduled and maintained centralized appointment calendars for students, faculty and staff
- Addressed registration, student accounts and billing inquiries to limit enrollement disruptions
- Signed registration materials and resources for helpful student support
- Signposted registration materials and resources for helpful student support
- Signposted registration materials and resources for helpful student support
- Processed tuition payments and fees, providing guidance to students and families on payment options.
- Processed tuition payments and fees, providing guidance to students and families on payment options.
- Processed tuition payments and fees, providing guidance to students and families on payment options
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Followed detailed directions from management to complete daily paperwork and computer data entry
- Volunteered to help with special projects of varying degrees of complexity
- Increased customer service success rates by quickly resolving issues
- Completed daily logs for management review
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Performed wide-ranging administrative, financial and service-related functions
- Trained and supervised employees on office policies and procedures
- Proofread and edited documents for accuracy and grammar
- Remained solutions-oriented in face of complex problems to assist management and overall business direction
- Ordered and distributed office supplies while adhering to fixed office budget
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications
- Developed and implemented strategies to streamline office operations
Administrative Assistant
American United School
08.2013 - 06.2018
- Member of accreditation team
- Communicating registration process via phone, email and website to provide accurate information about registration
- Preparing Students’ Information Statistic
- Preparing Register Book
- Emailing parents from Rediker System whenever required
- Providing translation service
- Assisting Student Support Team with communicating students’ interventions plans
- Assisting with reviewing student handbook regulations
- Preparing presentations on PowerPoint
- Organizing school tours
- Responsible for students’ records data entry
- Preparing school directories and door signage
- Answering incoming calls and directing caller to appropriate individual
- Assisting parents with resolving students’ issues and concerns
- Taking messages as appropriate and ensuring to follow up with the appropriate staff
- Member of school accreditation team
- Preparing minutes for accreditation meetings
- Able to assist parents and school personnel in completing applications and other identified admissions policies and requirements
- Coordinating assessment notifications for students; to notify administrators, parents, and school personnel via phone and/ or verbal communication as well as email
- Assisting HR team with screening employees’ data
- Participating in private schools fair representing AUS
- Makes photocopies, faxes documents, and performs other clerical tasks
- Performs other duties as assigned by the primary and/or secondary supervisor.
Teacher Assistant
American University of Kuwait, The American University of Kuwait
02.2012 - 05.2012
- (AUK) is independent, private, and coeducational liberal arts institution of higher education
- Educational, cultural, and administrative structure, methods and standards of AUK are based on American model of higher learning
- Duties:
- Teaching multiple Management courses
- Creating midterms and final exams
- Grading exams and projects
- Handling different administrative tasks
- Fulfilling student requests and working closely with Business Department professors
Secretary
Al-Akhdar Environmental Club
09.2011 - 01.2012
Marketing Club
09.2011 - 01.2012
- Assisted other students in improving their writing skills.
Trainee
MRKT & MGMT, QCT, Consulting
06.2011 - 08.2011
- QCT provides human capital management, organizational engineering and development solutions
- QCT focus on empowering corporate organizations and individual clients by helping them reach their objectives through skills-development programs
- Duties:
- Working on a statistical project for Public Authority for Applied Education & Training
- Developing and implementing advertising plans
- Assisting with research
- Arranging presentations
- Assisting with customer service and return inquiry calls
- Activities
- Member of Al-Akhdar Environmental Club
- Participated in activities that tended to increase people's awareness of having a green environment.
Peer Tutor
American University of Kuwait
02.2011 - 05.2011
- Giving tuition for undergraduate students in business ethics and law, management, marketing, and English.
Assistant Registrar, •Administrative Assistant, •Teacher Assistant, •Peer Tutor, •MRKT
MGMT
09.2010 - 05.2011
Education
B.B.A - Management& Marketing
American University of Kuwait
2018 Appreciation Certificate-Academic - undefined
Advising Centre (AUK)
Intensive English Program (IEP - undefined
American University of Kuwait, Al-Kuwait School
“Mastering Powerful Presentation & Public Speaking Skills Course” - undefined
American University of Kuwait
“Being a Multidimensional Leader” Seminar, American University of Kuwait - undefined
MBA - undefined
American University of Kuwait
undefined
2017
Seminars, Career Development &Training Courses - undefined
Harvard University
2007
Skills
- Microsoft Office suite
Languages
Arabic, English
Native language
Timeline
Assistant Registrar
American United School
06.2018 - Current
Administrative Assistant
American United School
08.2013 - 06.2018
Teacher Assistant
American University of Kuwait, The American University of Kuwait
02.2012 - 05.2012
Secretary
Al-Akhdar Environmental Club
09.2011 - 01.2012
Marketing Club
09.2011 - 01.2012
Trainee
MRKT & MGMT, QCT, Consulting
06.2011 - 08.2011
Peer Tutor
American University of Kuwait
02.2011 - 05.2011
Assistant Registrar, •Administrative Assistant, •Teacher Assistant, •Peer Tutor, •MRKT
MGMT
09.2010 - 05.2011
B.B.A - Management& Marketing
American University of Kuwait
2018 Appreciation Certificate-Academic - undefined
Advising Centre (AUK)
Intensive English Program (IEP - undefined
American University of Kuwait, Al-Kuwait School
“Mastering Powerful Presentation & Public Speaking Skills Course” - undefined
American University of Kuwait
“Being a Multidimensional Leader” Seminar, American University of Kuwait - undefined
MBA - undefined
American University of Kuwait
Seminars, Career Development &Training Courses - undefined
Harvard University
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