Sarah AlJadaan

• Prepared variety of different written communications, reports and documents.
• Onboarded new temps by entering employee information into systems.
• Identified issues, analyzed information and provided solutions to problems.
• Increased customer satisfaction by resolving issues.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Carried out day-to-day duties accurately and efficiently.

handling monthly reports regarding safety for petroleum companies

translating reports

• Developed and enacted safety and quality control plans.
• Supported safety inspection, providing information and facilities guidance to OSHA inspectors during walk-throughs.