SARFRAZ REHMAN
KUWAIT CITY
Summary
Offering strong leadership and technical skills with solid foundation in IT management. Knowledgeable about project management, team collaboration, and strategic planning. Ready to use and develop problem-solving, communication, and innovation skills in Virtualization | Data Center | Infrastructure Management | Cloud computing | Backup solution role.
Overview
12
12
years of professional experience
1
1
Certification
Work history
HEAD OF INFORMATION TECHNOLOGY
Sharq Financial Brokerage (Boursa)
Kuwait City
06.2022 - 01.2025
- Successfully directed migration of physical servers to virtual environment based systems, resulting in increased accessibility and reduced costs
- Developed and managed IT budget, ensuring optimal allocation of resources for technology investments
- Maintained up-to-date knowledge of regulatory requirements affecting IT operations
- Coordinated with vendors and service providers, negotiating contracts that delivered value and enhanced service quality
- Facilitated cross-departmental collaboration to identify technology solutions that address organisational challenges
- Managed the resolution of complex technical issues, ensuring minimal impact on business operations
- Spearheaded IT strategy development, aligning technology initiatives with business goals to drive growth
- Coordinated disaster recovery planning and execution, ensuring business continuity in emergency situations
- Conducted comprehensive risk assessments on IT processes, implementing strategies to mitigate identified risks
- Managed IT department, overseeing infrastructure upgrades to enhance operational efficiency
- Streamlined communication channels between IT and other departments, enhancing collaboration and efficiency
- Oversaw deployment of enterprise-wide software updates, minimising downtime and maximising productivity
- Evaluated new technologies for potential application within the organisation, keeping ahead of industry trends
- Managed and implemented major IT improvement programmes for enhanced technical capabilities
- Monitored system performance indicators, undertaking necessary adjustments to ensure optimal operation and user satisfaction
- Coordinated with external vendors to secure cost-effective solutions for hardware and software needs
- Negotiated with service providers to secure advantageous terms for internet and telecommunication services
- Managed inventory of IT assets, ensuring accurate tracking and timely replacement or upgrades of equipment
- Implemented new software solutions, contributing to enhanced operational efficiency and productivity across departments
- Developed user training programmes on new systems and software, increasing adoption rates and user competence
- Maintained up-to-date licenses and certifications for dependable software and systems compliance
- Facilitated staff training on new technologies and IT policies, boosting technological competencies and awareness
- Investigated and resolved security breaches and malware infections, restoring system integrity and protecting sensitive information
SENIOR SERVER ENGINEER
SOOR FUEL MARKETING COMPANY / ALFA
01.2021 - 06.2022
- Handling & monitoring data center & its operations
- Creating server configuration standards and ensuring that are followed by all users
- Configuration of Hyper V and implementations for virtual server
- Implement & deployment of backup infrastructure
- Manage NAS storage for cloud storage
- Implemented & configured DAG Exchange servers
- Configuration of Mass Print Server & deploying
- Configure DNS server and DHCP for new server build
- Configure backups and recovery plans for windows base servers using windows server backup utility
- Office 365 Admin control & management
- Monitoring server storage capacity to ensure adequate space is available for new data
- Working with other IT staff to ensure that network security measures are in place to protect against unauthorized access to data or disruption of service
- Configuring network settings such as IP addresses, DNS settings, and routing protocols
- Backup solution & monitor - Veritas Ent & Veeam solutions
- Implementation of manage engine for AD & help desk team
- Creating roles & policies that reaches organization requirements
- Implementation of Data bank folder /replicating Virtual server for File server strategy
SYSTEM ENGINEER
INC TECHNLOGIES
09.2018 - 12.2020
DATA CENTER ADMIN
GULFNET
09.2017 - 09.2018
SYSTEM ADMINISTRATOR
KHARAFI GROUPS & STEELS
08.2014 - 08.2018
IT ANALYST
SWAROVSKI - FASHIONS & APPARELS
12.2012 - 08.2014
Education
BACHELOR'S DEGREE - COMPUTER SCIENCE
MANIPAL UNIVERSITY
MANIPAL09.2011
Skills
- Virtualization technologies
- Server Management & Roles
- Veeam Backup
- Security Products
- Storage Operation
- Active Directory 365 & Azure Cloud
- Domain Management
- Exchange & DAG
- Manage Engine
- Project Management
- Infrastructure Diagram Management Tool
- Project management
- IT infrastructure management
Certification
- ITIL Foundation Certificate in IT
- Fortinet Network Security Expert
- VMware Certified - Data Center Associate: Windows Server 2016
- Microsoft Certified Solutions Associate
- Microsoft Certified Solution Engineer( MCSE 2016)
- Sophos Certified Engineer
- Windows IOT
Accomplishments
- Successfully integrated & Implemented Backup solutions & Mass Storage HA availability.
- Successfully managed | integrated & implemented VM ware Solutions on Premises and delivered with positive output.
- Implementations of New Domain and policy IT structure | security assets.
- Implemented IT help Desk and monitoring tool.
- Planning and Designing of New Data Center improvement zone.
- Cluster and Replica process in terms of failure.
Personal Information
- Passport Number: Valid Passport
- Nationality: Indian
- Marital status: MARRIED
- Religion: MUSLIM
- Visa status: 18 Transferable
- Valid Kuwait Driving License
Hobies
- PS 5 Gaming
- Surfing on New technology
- Cycling
- Practicing on AI bots
Languages
English
Fluent
Hindi
Native
Arabic
Beginner
Timeline
HEAD OF INFORMATION TECHNOLOGY
Sharq Financial Brokerage (Boursa)
06.2022 - 01.2025
SENIOR SERVER ENGINEER
SOOR FUEL MARKETING COMPANY / ALFA
01.2021 - 06.2022
SYSTEM ENGINEER
INC TECHNLOGIES
09.2018 - 12.2020
DATA CENTER ADMIN
GULFNET
09.2017 - 09.2018
SYSTEM ADMINISTRATOR
KHARAFI GROUPS & STEELS
08.2014 - 08.2018
IT ANALYST
SWAROVSKI - FASHIONS & APPARELS
12.2012 - 08.2014
BACHELOR'S DEGREE - COMPUTER SCIENCE
MANIPAL UNIVERSITY
Similar Profiles
Tommy ReaTommy Rea
Intern at The Financial BrokerageIntern at The Financial Brokerage
Belkis CruzBelkis Cruz
Customer Care Service Representative at Wamba Brokerage and Financial ServicesCustomer Care Service Representative at Wamba Brokerage and Financial Services
Saud Abdullah HashbalSaud Abdullah Hashbal
Assistant Fund Manager-Asset Management Department at Alistithmar for Financial Securities and BrokerageAssistant Fund Manager-Asset Management Department at Alistithmar for Financial Securities and Brokerage
Eassa Fadhel Al AbbasiEassa Fadhel Al Abbasi
Call Centre Manager at Virgin Mobile KuwaitCall Centre Manager at Virgin Mobile Kuwait
Dhari M AL-BaghliDhari M AL-Baghli
Learning & Development Administrator at EQUATE Petrochemical Company - شركة إيكويت للبتروLearning & Development Administrator at EQUATE Petrochemical Company - شركة إيكويت للبترو