Hi, I’m
SAROJ BASTAKOTI
Nasir Al-Badir Street Lane 4 Salmiya Hawalli Kuwait
Summary
Dynamic Assistant Store Manager with a proven track record at Starbucks, excelling in customer engagement and problem-solving. Leveraged staff scheduling and performance analysis to enhance store operations, resulting in significant improvements. Skilled in fostering a culture of integrity and knowledge, adept at driving results through strategic planning and prioritization.
Overview
6
years of professional experience
1
Certification
Work History
Starbucks
Assistant Store Manager
08.2018 - Current
Job overview
Manage with integrity,honesty and knowledge that promote culture , values and mission of starbucks. Plans , identifies , communicates , and delegates appropriates responsibilities and practices to ensure smooth flow of store operations.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
Mahakali HSS , Kavre Kavre Nagarkot
High School Diploma
01.2012
University Overview
- Hotel management F&B
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Store operations
- Staff Scheduling
- Goals and performance
- Work Planning and Prioritization
Certification
- CERTIFIED BARISTA 12/05/2018
- CERTIFIED BARISTA TRAINER 25/08/2019
- CERTIFIED COFFEE MASTER 12/2020
- CERTIFIED SHIFT SUPERVISOR 06/12/2021
- CERTIFIED ASSISTANT STORE MANAGER 14/09/2023
Languages
Nepali
Native language
English , Hindi, Arabic
Upper intermediate
B2
Timeline
Assistant Store Manager
Starbucks
08.2018 - Current
Mahakali HSS , Kavre
High School Diploma
Similar Profiles
Bianca KeatonBianca Keaton
Barista at StarbucksBarista at Starbucks
Sofie MiuraSofie Miura
Shift Supervisor at StarbucksShift Supervisor at Starbucks
Haley LongHaley Long
Barista at StarbucksBarista at Starbucks