Versatile professional with a successful track record in hotel management, luxury car sales, and entrepreneurial ventures. Skilled in team leadership, conflict resolution, and exceeding sales targets. Proven ability to redefine business strategies, expand market reach, and ensure exceptional customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Business Development Executive
Opal Limited
Kuwait City, Kuwait
2013 - 2019
Redefined the organizational structure to maintain competitiveness and increased conversions by 15% through a guest satisfaction strategy.
Expanded business reach by over 120% through strategic promotions on Airbnb, Google Ads, and Facebook, and achieved a 9.4/10 average review score across several platforms.
Developed and maintained relationships with key clients to drive business growth.
Broker
Ray White
Dubai
01.2025 - Current
Facilitated property transactions by coordinating buyer and seller negotiations.
Developed marketing strategies to enhance property visibility and attract potential buyers.
Mentored junior brokers on best practices in client management and negotiation techniques.
Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
Prepared contracts and related documentation according to strict standards.
Arranged for inspections and surveys of sold properties.
Supervisor
Fenix marble & joinery
Beirut, Lebanon
01.2020 - 01.2022
Supervised daily operations and workflow for marble and joinery projects.
Ensured compliance with quality standards and project specifications consistently.
Coordinated resource allocation to meet project deadlines effectively.
Fostered collaboration between teams to improve communication and project outcomes.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Sales Associate Team Leader
Porsche (Murad Youssef Behbehani Group)
Al Ray, Kuwait
01.2017 - 01.2019
Present, promote, and sell products/services to existing and prospective customers.
Conduct cost-benefit and needs analyses to meet customer requirements.
Establish and maintain positive business and customer relationships.
Achieve sales targets within schedule.
Provide management with reports on customer needs, problems, and potential for new products/services.
Analyze market potential, track sales, and generate status reports.
Expedite resolution of customer problems and complaints for maximum satisfaction.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Collaborated with team members to implement strategic merchandising displays that increased foot traffic.
Sales Associate
Maserati (Al Zayani Company)
Al Ray, Kuwait
01.2013 - 01.2017
Handle customer reviews and implement action plans accordingly.
Drive sales through customer engagement, suggestive selling, and product knowledge.
Greet and receive customers in a welcoming manner.
Ensure high levels of customer satisfaction through excellent sales service.
Direct customers to goods and operate cash registers.
Welcome customers and maintain floor appearance.
Developed and implemented promotional strategies to enhance brand visibility and drive sales.
Collaborated with sales team to identify customer needs and tailor presentations accordingly.
Sales Associate
Massimo Dutti
Lebanon
2023 - 2024
Enhanced customer engagement through personalized service and product knowledge.
Collaborated with team members to implement strategic merchandising displays that increased foot traffic.
Trained new associates on sales techniques and company policies, fostering a knowledgeable team environment.
Streamlined sales processes by integrating CRM tools, improving tracking of customer interactions.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Classic’s Jewellery
05.2024 - 01.2025
Developed and maintained relationships with high-value clients to drive sales growth.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Science - Business Management
Arab Open University
Kuwait
01.2017
Skills
Customer Relation Management
Initiative & Decision Making
Flexible & Highly Adaptable
Excellent attention to detail
Commitment to a high standard of execution
Management system
Microsoft Office
Persistent and can quickly understand and relate to client's need
Business Development Manager (G-09) (Manager Grade) at AbbVie Therapeutics India Pvt LtdBusiness Development Manager (G-09) (Manager Grade) at AbbVie Therapeutics India Pvt Ltd
Business development specialist at AHAD Business Services, Ministry of CommerceBusiness development specialist at AHAD Business Services, Ministry of Commerce