Seif Heikal
Salwa
Summary
Results-driven Account Manager with a strong foundation in IT, business management, and sales, complemented by a background in project management and data analysis. Adept at building and maintaining client relationships, identifying business opportunities, and delivering tailored solutions to meet customer needs. Skilled in CRM tools, data-driven decision-making, and stakeholder communication, ensuring seamless account management and client satisfaction. Passionate about leveraging technology and analytical insights to drive business growth and long-term partnerships.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Account manager
Masarat Technologies
Kuwait
01.2025 - Current
- Delivered presentations to potential clients, securing new business partnerships.
- Achieved client satisfaction by managing key accounts effectively.
- Led team meetings for efficient communication and project updates.
- Managed business relationships to ensure loyalty and long-term commitment.
Intern Project Coordinator
Gulf Systems Computer CO.
Kuwait
07.2022 - 08.2022
- Monitor project progress and coordinate project team members/resources to ensure completion of tasks within established deadlines
- Ensured timely project completion for customer satisfaction.
- Established and nurtured positive professional relationships within working environments.
Education
Bachelor of Science (Honours) - IT Management for Business
Northumbria University
United Kingdom 01.2020 - 05.2024
Skills
- Effective time management
- Product knowledgeability
- Proficiency with CRM systems
- Relationship-building and management
- Key Performance Indicator monitoring
- Sales cycle understanding
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Languages
English
Arabic
Custom
I am a professional squash player, I have been competing since I was 9 years old. This beautiful game has taught me that there is always room to achieve what you aim for even if setbacks take place. I also have to ability to control my nerves in important events as I have competed in numerous competitions.
Affiliations
- Proffesional Squash Player Ranked #319 in the World
Certification
- Nozomi Networks Certified Technical Sales Professional
- IBM Cloud Pak for Business Automation Sales Foundation V2 Certified
- Cloudera Essentials Certified
- Broadcom Clarity Certified Proven Sales Professional
- Broadcom Symantec Certified Proven Sales Professional
- Essentials of IT Service Management and Infrastructure Library Level 4 Certificate
References
References available upon request.
Timeline
Account manager
Masarat Technologies
01.2025 - Current
Intern Project Coordinator
Gulf Systems Computer CO.
07.2022 - 08.2022
Bachelor of Science (Honours) - IT Management for Business
Northumbria University
01.2020 - 05.2024
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