Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Sekhar Babu Gutala

Sekhar Babu Gutala

Coffee Maker,
Al Shamiya,Kuwait

Summary

Driven professional with a track record of enhancing customer satisfaction and sales at Store Handled through expert beverage preparation and exceptional service. Skilled in espresso machine operation and soft selling, adept at resolving conflicts and fostering relationships, significantly improving the customer experience.

Overview

8
8
years of professional experience

Work History

Barista, Coffee & Customer Service

Store Handled
04.2024 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Store Manager of Operations

Store Manger
08.2016 - Current
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Bachelor of Science -

Junior Collehe
India ,draksharamam
04.2001 -

Skills

Beverage Preparation

Languages

English,Hindi,Telugu, English
Native language

Timeline

Barista, Coffee & Customer Service

Store Handled
04.2024 - Current

Store Manager of Operations

Store Manger
08.2016 - Current

Bachelor of Science -

Junior Collehe
04.2001 -
Sekhar Babu GutalaCoffee Maker,