Shahanawaz Shirgaonkar
Kuwait
Summary
Dynamic leader with a proven track record at Gulf Drilling & Maintenance Co., adept in organizational leadership and Microsoft Office. Excelled in streamlining operations, enhancing team collaboration, and implementing cost-saving strategies, leading to significant operational improvements. Skilled in fostering relationships and driving efficiency, demonstrating exceptional interpersonal communication and problem-solving abilities.
Professional administration expert with extensive experience in managing office operations and supporting executive teams. Known for reliable performance and adaptability in dynamic environments. Possesses exceptional organizational skills and strong focus on team collaboration and achieving results.
Senior administration professional with solid experience in office management, process optimization, and stakeholder engagement. Strong focus on driving team collaboration and delivering consistent results. Known for reliability and adaptability in dynamic environments. Skilled in project coordination, budget management, and strategic planning.
Diligent [Desired Position] known for streamlining administrative processes and supporting senior management effectively. Successfully managed complex schedules and coordinated large-scale events. Demonstrated organizational and leadership skills to enhance team efficiency and productivity.
Experienced with administrative operations and executive support. Utilizes organizational skills to manage schedules, records, and communications efficiently. Track record of enhancing productivity through effective team collaboration and process optimization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Administration Officer
Gulf Drilling & Maintenance Co.
06.2017 - Current
- Provided executive support by managing schedules, arranging travel accommodations, and preparing meeting agendas.
- Delivered advice and policy guidance relating to provisional project management and business analysis.
- Partnered with HR to implement and monitor policies and procedures and recommend changes.
- Prepared reporting and documentation in [Software] to support effective divisional, functional and strategic business activity.
- Developed and implemented business administration systems, databases and recording systems to support operational delivery.
- Liaised with staff to manage information, develop systems and compile reports using data to identify trends and take action to enhance performance.
- Developed and maintained productive relationships with internal and external stakeholders to support increased business.
- Managed staff development, underperformance issues and employee relations to adopt consistent, fair and objective decision-making.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Reported building and facility repairs, defects and security issues to contractors and monitored progress toward resolutions.
- Streamlined administrative processes by implementing new software and organizational systems.
- Cooperated with health and safety policies and identified and controlled hazards for tasks, projects and activities.
- Represented company at internal and external forums and committees for effective corporate communication and collaboration.
- Supported CEO on financial management and acted as first point of contact for budget holders.
- Provided continuous quality review and spearheaded procedures and processes for program improvement.
- Collaborated with key stakeholders to identify and deliver quality enhancements.
- Championed corporate social responsibility initiatives contributing to a strengthened company reputation and positive community impact.
- Served as the primary point of contact for internal staff and external clients, resolving inquiries in a timely manner.
- Coordinated IT support services for the office, addressing technical issues promptly while minimizing downtime for employees.
- Facilitated interdepartmental collaboration through consistent communication channels resulting in enhanced project outcomes.
- Developed strong relationships with external vendors, resulting in cost savings and improved service quality.
- Organized company-wide events such as holiday parties, fundraisers, and workshops to promote a positive work environment.
- Implemented a document management system to streamline information retrieval and reduce paper waste.
- Implemented successful strategies for emergency preparedness planning leading to increased safety awareness among staff members.
- Assisted in the recruitment process by reviewing resumes, conducting interviews, and providing recommendations for hiring decisions.
- Maintained accurate records for all staff members including performance evaluations, leave requests, and timesheets.
- Implemented an effective filing system that optimized storage space usage while maintaining easy access to essential documents.
- Managed multiple high-priority projects simultaneously, ensuring timely completion within budget constraints.
- Met with parents of prospective students to discuss student needs and school offerings.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Built and managed processes for tracking and monitoring department performance.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Technical and System Administrator
Health Planet Co.
11.2012 - 05.2017
- Collaborated with cross-functional teams to develop comprehensive system requirements and specifications for new technology initiatives.
- Conducted capacity planning analyses to anticipate growth demands and inform strategic infrastructure investments accordingly.
- Developed extensive documentation on system architecture, configuration guidelines, and best practices to guide future initiatives and streamline knowledge transfer.
- Streamlined IT operations with the development of automation scripts for routine tasks and maintenance procedures.
- Improved data security, implementing robust backup strategies and disaster recovery plans to protect critical information.
- Reduced downtime and increased efficiency by proactively monitoring system health, identifying issues, and implementing fixes.
- Monitored networks and network devices to resolve technical problems quickly.
- Diagnosed and executed resolution for network and server issues.
- Evaluated software products to determine compatibility with existing systems.
- Implemented and maintained virtual private networks.
- Identified and resolved network congestion issues and bottlenecks.
- Maximized system availability through development and testing of contingency plans.
Representative
Paratha King
11.2007 - 11.2012
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
- Provided valuable input resulting in new opportunities for growth and development.
- Contributed to team sales goals by upselling products and services to customers.
Accounting Assistant
S.A.F. Refrigeration & Engineering
06.2005 - 10.2007
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Collaborated with team members on special projects, contributing valuable insights and problem-solving skills.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Contributed to reduction in overhead costs by identifying and eliminating inefficiencies in billing process.
Education
High School Diploma -
Maharashtra Secondary Board - Kolhapur
Ratnagiri03-2003
Skills
- Organizational leadership
- Meeting facilitation
- Human resources management
- Collaborative leadership
- Instructional leadership
- Training and mentoring
- Student discipline
- Policies and procedures implementation
- Team building
- Public relations
- Transportation management
- Records management
- Human resources
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Planning and prioritization
- Relationship building
- Team coordination
- Microsoft office
- Flexible schedule
- Data entry
- Task prioritization
- Interpersonal skills
- Office coordination
- Staff management
- Document review
- Interpersonal communication
- Task delegation
- Scheduling
Certification
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
- Professional Engineer License(PE)-[State] Board of Engineering(for those involved in facility management requiring engineering oversight).
- Certified Supply Chain Professional (CSCP) – APICS/Association for Supply Chain Management.
- Facilities Management Professional (FMP) - International Facility Management Association.
- Security Clearance Levels e.g., Confidential, Secret, Top Secret(Not directly a certification but often required/preferred by employers in government-related roles).
- Six Sigma Black Belt Certification - Various accredited institutions.
- Leadership in Energy and Environmental Design Accredited Professional, LEED AP – U.S Green Building Council.
- Society for Human Resource Management Senior Certified Professional (SHRM-SCP) - Society for Human Resource Management.
Additional Information
Thank you for considering and your valuable oppoturnety
Timeline
Senior Administration Officer
Gulf Drilling & Maintenance Co.
06.2017 - Current
Technical and System Administrator
Health Planet Co.
11.2012 - 05.2017
Representative
Paratha King
11.2007 - 11.2012
Accounting Assistant
S.A.F. Refrigeration & Engineering
06.2005 - 10.2007
High School Diploma -
Maharashtra Secondary Board - Kolhapur
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