SHAHENDA MOHAMED
Assistant Store Manager
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Assistant Store Manager
Golf Fashion Brand List Roma
Fahaheel
01.2021 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Salesperson
SK company
Fahaheel/Al-Anoud complex
02.2019 - 12.2020
I worked in Evening dresses stores in Al-Anoud complex in Fahaheel, specialized in tailoring evening dresses for women
Secretary
Al-Nasr Regional Company
Fahaheel
01.2018 - 01.2019
Education
Bachelor of Science - Engineering
Faculty of Engineering 15 May University
Egypt 04.2001 - 05.2015
Skills
Staff Management
Product and service sales
New-Hire Training
Sales and marketing
Staff Scheduling
Microsoft Office Suite
Sales expertise
Staff supervision
Customer experience
Sales growth
Stock management
Order management
Goals and performance
Timeline
Assistant Store Manager
Golf Fashion Brand List Roma
01.2021 - Current
Salesperson
SK company
02.2019 - 12.2020
Secretary
Al-Nasr Regional Company
01.2018 - 01.2019
Bachelor of Science - Engineering
Faculty of Engineering 15 May University
04.2001 - 05.2015