SHAHENDA MOHAMED
Assistant Store Manager
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Assistant Store Manager
Golf Fashion Brand List Roma
Fahaheel
01.2021 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Salesperson
SK company
Fahaheel/Al-Anoud complex
02.2019 - 12.2020
I worked in Evening dresses stores in Al-Anoud complex in Fahaheel, specialized in tailoring evening dresses for women
Secretary
Al-Nasr Regional Company
Fahaheel
01.2018 - 01.2019
Education
Bachelor of Science - Engineering
Faculty of Engineering 15 May University
Egypt 04.2001 - 2015.05
Skills
Staff Management
Timeline
Assistant Store Manager
Golf Fashion Brand List Roma
01.2021 - Current
Salesperson
SK company
02.2019 - 12.2020
Secretary
Al-Nasr Regional Company
01.2018 - 01.2019
Bachelor of Science - Engineering
Faculty of Engineering 15 May University
04.2001 - 2015.05
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