Shaikha Al-Saqaby

Business Analyst within the Change Management function, working extensively with digital transformation product owners and cross-functional stakeholders across Agile sprints. Defined scope, mapped business processes, and translated operational needs into actionable technical specifications. Produced detailed process-flow documentation to support decision-making and system enhancements. Served as the primary liaison between business units and IT, ensuring alignment between operational requirements and technical solutions. Facilitated stakeholder and IT walkthrough sessions to validate requirements and accelerate delivery. Championed change management awareness through presentations at NBK Academy, Tech Academy, and Aspire.

Selected participant in TAMAKAN, a competitive 10-week design thinking and graduate development program run in partnership between Creative Confidence and National Bank of Kuwait. Worked within a team to tackle real-world business challenges, applying design thinking methodologies to develop innovative concepts and present solutions to NBK's senior leadership. Built a broad range of professional competencies including creative problem-solving, leadership, communication, entrepreneurial thinking, and project management.