Sheeraz Ali Zaidi
Kuwait
Summary
Senior Project Manager with 25+ years of experience delivering complex IT infrastructure and data center projects across enterprise and regulated environments. Proven expertise in project initiation, planning, execution, and closure, with strong stakeholder, vendor, and risk management skills. Adept in Waterfall and Agile methodologies, leading cross-functional teams to deliver projects on time, within scope, and budget.
Overview
22
22
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Project Lead / Sr. Data Center Engineer
PIC Kuwait (Petrochemical Industries Company)
04.2019 - 03.2026
- Led end-to-end project lifecycle for data center, DR, and infrastructure modernization initiatives from initiation to closure.
- Defined project scope, objectives, timelines, and resource plans aligned with business priorities.
- Developed and tracked project schedules, WBS, and baselines using MS Project.
- Managed project risks, issues, and dependencies; implemented mitigation plans to ensure delivery continuity.
- Coordinated with CxOs, legal, facilities, and vendors for contract negotiations and procurement.
- Monitored schedule, cost, and scope performance; delivered regular status reports to steering committees.
- Managed change approvals through Change Authorization Committee (CAM).
- Oversaw operations of 5 enterprise data centers while delivering parallel transformation projects.
- Successfully delivered projects within agreed timelines and budget.
System Administrator / Assistant Manager
NBK Capital
08.2017 - 04.2019
- Managed multiple IT projects and internal/external audits across offices and data centers.
- Planned and executed infrastructure upgrades supporting office and DR environments.
- Led vendor coordination, change management, and service continuity initiatives.
- Ensured project deliverables met compliance, audit, and operational requirements.
- Improved system stability and service delivery metrics.
Sr. System Engineer / Project Cordinator
M. H. Alshaya
08.2012 - 07.2017
- Supported large-scale enterprise projects across 12 countries, coordinating business and technical stakeholders.
- Created business cases, effort estimations, and ROI analysis in collaboration with IT and business teams.
- Led project and sprint planning, tracking progress via RAG status and MS Project Online.
- Coordinated with architects, vendors, offshore teams, and service providers for implementation.
- Ensured information security and ISMS compliance throughout project execution.
- Delivered projects supporting 14,000+ users across global operations.
SR. Service Delivery Consultant / Team Lead
HP (Hewlett Packard)
Bangalore
08.2010 - 07.2012
- Led service delivery for three global enterprise clients.
- Managed a 20-member offshore team, ensuring SLA and governance compliance.
- Acted as single point of contact for escalations and service improvement initiatives.
- Implemented service improvement plans resulting in improved delivery performance
Lead Desktop Platform
Y.A. Alghanim Industries
02.2004 - 07.2010
- Write technical specifications for purchase of PCs, desktop hardware and related products
- Take ownership to resolve issued if service desk & second level support fails to solve the problem
- Manage 12 Desktop Support Level2 and 8 Service Desk Level 1 team
- Daily check and follow all work done by all team members in a proper manner
- Create requirement and functional specifications, and test plan documents for each created MSI package
- Maintain Altiris Notification Server and Deployment Server
- Achievements/Tasks
WEB Content Manager
EZ Ways Web Management
05.2004 - 02.2004
- Actively involved in all aspects of system design
- Met all deadlines and made the necessary design and configuration modification as needed to meet website manager requests
- Monitor new developments in the IT field and evaluate their applicability to the company
- Achievements/Tasks
Education
Bachelor Degree Of Commerce -
C. C. S. University
Meerut, India 03.1996 - 03.1999
Skills
- Project Management
- Resource Management, Vendor Management
- Virtualization (Hyper-v, VMware)
- Windows Servers, Active Directory, Email
- Office 365 Enterprise Suite, Microsoft MDM
- Backup (Veeam, Symantec)
- End Point Solution (SCCM & Altiris)
- Monitoring (Solarwind & SCOM)
- Service Desk Plus, Remedy, ServiceNow
Websites
Certification
- Project Management Professional PMP (05/2021)
- TOGAF 9 Certified (09/2021)
- Microsoft Certified Microsoft Azure Administrator Associate (04/2021)
- PRINCE2 Practitioner Certificate in Project Management (07/2018)
- CCNA (Cisco Certified Network Associate) (11/2012)
- Certified Windows Server 2008 Active Directory (02/2012)
- Certified Microsoft System Center Operations Manager 2007 (02/2012)
- Certified Microsoft System Center Configuration Manager (SCCM) (09/2010)
- ITIL Foundation V3 (11/2009)
- Microsoft Certified System Engineer (09/2003)
LANGUAGES
English Full Professional Proficiency
Hindi Native or Bilingual Proficiency
Punjabi Professional Working Proficiency
PROJECTS IT INFRASTRUCTURE/IT SOLUTIONS
Data Center Revamp (PIC Kuwait) Complete data center migration from old Infrastructure to new technology + Infrastructure | 18 Months, Deployment New Data Center (PIC Kuwait) Power | HVAC | UPS | Server Cabinet | Servers | Software, Disaster Recovery (DR) Setup (PIC Kuwait) BCP Planning | DR Optimisation | BIA | 6 Months, NetBackup Solution Implementation and Storage Upgrade – Technology Refresh (PIC Kuwait) DR Site Replication | RecoverPoint | Data Migration | 9 Months, Office 365 Enterprise Suite Deployment 14000 users | 12 Countries (M.H. Alshaya) Email | SharePoint | SFB | OneDrive Azure AD | ADFS | Exchange/Zimbra | 9 Months, Global End-Point Management System 18000+ Agent Installation | 12 Countries (M.H. Alshaya) MS Configuration Manager (SCCM) | 5 Months, Enterprise Mobile Device Management Citrix XenMobile & Microsoft Intune (M.H. Alshaya) App Push | Security | Inventory | Tracking | 4 Months, Design & Implementation of MS Active Directory | 16 Courtiers with 54k Users and Servers) M.H. Alshaya (06/2012 – 06/2013) Merge Multiple Domain under Single Domain
GENERAL INFORMATION
- Holding Kuwait Driving License
- Holding Valid USA Visa (B1/B2)
Timeline
Project Lead / Sr. Data Center Engineer
PIC Kuwait (Petrochemical Industries Company)
04.2019 - 03.2026
System Administrator / Assistant Manager
NBK Capital
08.2017 - 04.2019
Sr. System Engineer / Project Cordinator
M. H. Alshaya
08.2012 - 07.2017
SR. Service Delivery Consultant / Team Lead
HP (Hewlett Packard)
08.2010 - 07.2012
WEB Content Manager
EZ Ways Web Management
05.2004 - 02.2004
Lead Desktop Platform
Y.A. Alghanim Industries
02.2004 - 07.2010
Bachelor Degree Of Commerce -
C. C. S. University
03.1996 - 03.1999