SHEKHAR GUGGILLA
Ahmadi
Summary
Adept at managing high-stress situations, I excelled in coordinating timely deliveries at Americana Kuwait Food Company, enhancing fleet efficiency. Skilled in reconciliation and fostering positive customer interactions, my approach significantly improved team productivity and service quality, embodying a results-driven and collaborative work ethic.
Overview
7
7
years of professional experience
Work History
Dispatcher
Americana Kuwait Food Company
Kuwait City
03.2022 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Hotel Waiter
Swetha International
Karimnagar
05.2021 - 01.2022
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
Barista Maestro
Costa Coffee
Oman
07.2017 - 04.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
PD DIPLOMA IN HOTEL MANAGEMENT & CATERING TECHNOLO - PG DIPLOMA
MAAGNA COLLEGE OF HOTEL MANAGEMENT
KARIMNAGER05.2015
BACHELOR OF COMMERCE - COMMERCE
SHIVANI DEGREE & PG COLLEGE
Karimanager04.2015
Skills
- Team Work
- Leader Ship
- Customer Service
- Problem-solving abilities
- Ms Office
- Tally
Languages
Telugu, Hindi, English
Native language
Arabic
Elementary
A2
Additional Information
PASSPORT DETAILS
Passport Number : M87392142
Date Of Issue : 08/05/2015
Date of Expiry : 07/05/2025
Visa status : Employment Visa
Timeline
Dispatcher
Americana Kuwait Food Company
03.2022 - Current
Hotel Waiter
Swetha International
05.2021 - 01.2022
Barista Maestro
Costa Coffee
07.2017 - 04.2021
PD DIPLOMA IN HOTEL MANAGEMENT & CATERING TECHNOLO - PG DIPLOMA
MAAGNA COLLEGE OF HOTEL MANAGEMENT
BACHELOR OF COMMERCE - COMMERCE
SHIVANI DEGREE & PG COLLEGE