Sherif Elzeftawy
Sales Manager-Wholesale & Projects
Jabriya
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Sales Manager (Wholesale & Projects)
Jashanmal Company
Kuwait, Kuwait
06.2021 - 07.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Negotiated contracts with vendors and suppliers, ensuring best pricing and terms for company profitability.
- Enhanced brand recognition by developing and executing targeted marketing campaigns.
- Developed and executed branding campaigns to educate target audiences on product features, benefits and values.
- Managed budgets, ensuring efficient allocation of resources for maximum return on investment in marketing initiatives.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed and maintained client contacts and relationships, and utilized market knowledge to generate new business
- Dealing with residential and hosting sector in kitchens equipment and (MDA - SDA - Built In) Home Appliances for well-known brands such as (Maytag - ELECTROLUX - HOOVER - KENWOOD)
- Provide technical support to Sales organization, including sales representatives, engineering firms, or other potential customers; create partnership relationships with all involved in proposal or bid.
- Drove sales by developing multi-million dollar contract sales.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
- Led successful sales team by providing motivational coaching and performance-based incentives.
Unit Sales Manager (Projects & Wholesale)
Ali Abdul Wahab Al Mutawa Commercial CO.
Kuwait, Kuwait
10.2009 - 06.2021
- Enhanced customer satisfaction with personalized service and prompt resolution of issues.
- Managed complex contract negotiations with clients, resulting in mutually beneficial agreements that fostered ongoing relationships.
- ¨ Following application of sales fundamentals with sales staff (pricing-distribution-merchandizing)
- ¨ Create and maintain comprehensive project documentation.
- ¨ Dealing with residential and hosting sector in kitchens equipment and (MDA – SDA – Built In) Home Appliances for well-known Brands such as (BOSCH - SEIMENS
- Optimized resource allocation by closely monitoring performance metrics of each sales representative.
- Spearheaded initiatives to increase overall sales revenue while reducing costs, resulting in higher profit margin and increased company performance.
- Increased unit sales by implementing innovative marketing strategies and effective team management.
- Implemented data-driven decision-making techniques for better forecasting and target-setting in sales department.
Account Manager
Al Rashed Group - Kuwait Yellow Pages
Kuwait
01.2006 - 10.2009
- Develop sales tools and grow up sales
- Performed day-to-day sales, marketing and service activities
- Supervised production staff and arranging data systems and contracts.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
Education
Bachelor's Degree in Accounting - Accounting And Finance
Faculty of Commerce, Alexandria, EGY
Alexandria 09.1996 - 05.2000
Skills
Sales operation
Business Planning
Market Research
Sales team training
New Business Development
Product Knowledge
Vendor Management
Solution selling
KPI Tracking
Motivational Skills
Verbal and written communication
Key Account Management
B to B sales
Promotional sales events
Client Relationship Management
Sales Reporting
Personality
- Cheerful Disposition
- Neat & Well-organized
- Independent worker
- Works well with deadlines
- Collaborative and efficient
Department
WHOLESALE & PROJECTS
Languages
Arabic
Native language
English
Proficient
C2
Timeline
Sales Manager (Wholesale & Projects)
Jashanmal Company
06.2021 - 07.2024
Unit Sales Manager (Projects & Wholesale)
Ali Abdul Wahab Al Mutawa Commercial CO.
10.2009 - 06.2021
Account Manager
Al Rashed Group - Kuwait Yellow Pages
01.2006 - 10.2009
Bachelor's Degree in Accounting - Accounting And Finance
Faculty of Commerce, Alexandria, EGY
09.1996 - 05.2000