Shilpa Babu
Summary
Results-driven logistics professional with over 9 years of experience in supply chain management, operations, and customer service. Specializing in coordinating import/export shipments (LCL, FCL, and Air) of industrial chemicals & FMCG, optimizing logistics processes, and negotiating competitive rates to optimize costs. Demonstrated ability to lead teams, streamline operations, and drive efficiency. Eager to take on a challenging role where skills can be leveraged to achieve organizational goals.
Overview
9
9
years of professional experience
Work History
Logistic Coordinator (Finished Goods Import & Export)
Hempel paints
03.2023 - Current
- Execute end-to-end FG import/export logistics from Kuwait production facility to the markets in Middle East, Australia, Maldives, Singapore & Spain.
- Process sales and purchase orders.
- Monitor safety and Unhealthy stock and dispatch in alignment with the warehouse operations and production team.
- Timely updates of shipments to buyers.
- Maintain shipments reports with accurate forecasts.
- Cost effective negotiation with transporters & forwarders and dispatch.
- Compliance to HSE policies and best practices.
- Constant team efficiency improvement in AX Dynamics software.
Account Manager
DSV
07.2022 - 11.2022
- Managed domestic and international logistics of major Accounts.
- Organized monthly and quarterly performance reviews data customer wise.
- Linking customer requirement and compliance with regulatory updates.
Sr. Sales Support, Logistics Coordinator
Consolidated Shipping Services
05.2020 - 04.2022
- Link between sales and operations teams with pricing management and shipment execution.
- Developed and negotiate competitive pricing strategies and global network relationships.
- Building monthly performance review for the management.
- Facilitated communication between clients and internal departments for seamless operations.
- Handled pre-sales and after-sales support to enhance customer experience.
Sr. Sales Support, Logistic Coordinator
Agility Bahrain
02.2019 - 04.2020
- Supported sales, operational, and strategic accounts with pricing, quotations, and contract negotiations.
- Managed LCL, FCL, and AIR shipments, ensuring seamless door-to-door services for key accounts.
- Maintained global client rate cards and SOPs, ensuring validation and compliance.
- Prepared monthly reports on sales quotes, conversions, and operational challenges.
- Negotiated competitive pricing and service solutions with internal teams and vendors.
- Oversaw express/courier rate management and ensured timely cost booking.
- Streamlined communication between clients and internal departments for efficient service delivery.
Customer & Logistics Services
Sigma paints Saudi Arabia LTD
11.2017 - 01.2019
- Managed sales order processing, delivery, and invoicing in SAP for protective coatings and marine business.
- Conducted stock control and annual warehouse inventory audits.
- Advance Warehouse management system.
- Coordinated dry docking projects, including Asry and foreign flag shipments.
- Analyzed stock levels, arranged MTO orders, and ensured safety stock maintenance.
- Oversaw shipments from Saudi and Dubai, including return stock handling with proper documentation.
Logistic Coordinator
Consolidated Shipping Services
01.2016 - 11.2017
- Managed key client relationships, coordinating shipments with agents, carriers, and airlines.
- Provided shipment updates, handled customer inquiries, and arranged door-to-door deliveries.
- Negotiated import/export freight rates for Air & Sea (LCL/FCL) shipments.
- Oversaw third-party logistics coordination and end-to-end project management.
- Managed console handling, shipment nominations, and software updates.
- Trained new employees on logistics processes and best practices.
Education
MBA - Finance
New Horizon College of Engineering
Bangalore01.2013
B.Com. - Commerce
Patel Institute of Science & Management
Bangalore01.2011
Skills
- Team Leader
- Troubleshoot
- Communication
- Decision influencer
- Team building
- Incrementalism
- Time management
- Multitasking and organization
Accomplishments
- Employee of year 2023 - Hempel paints Kuwait - For handling complete import and export shipment of Kuwait
- Highest Export Volume every year 2023 - 2.05 Million and 2024 - 3.1 Million with 18% growth in export volume in Kuwait
- Highest Number Export from Hempel Kuwait
- Global certification in global marketing management, human resources and financial management and leadership
Additional Information
- International logistics
- Project Management
- Warehouse Operations
Languages
English
Hindi
Malayalam
Tamil
Timeline
Logistic Coordinator (Finished Goods Import & Export)
Hempel paints
03.2023 - Current
Account Manager
DSV
07.2022 - 11.2022
Sr. Sales Support, Logistics Coordinator
Consolidated Shipping Services
05.2020 - 04.2022
Sr. Sales Support, Logistic Coordinator
Agility Bahrain
02.2019 - 04.2020
Customer & Logistics Services
Sigma paints Saudi Arabia LTD
11.2017 - 01.2019
Logistic Coordinator
Consolidated Shipping Services
01.2016 - 11.2017
MBA - Finance
New Horizon College of Engineering
B.Com. - Commerce
Patel Institute of Science & Management
Personal Information
- Nationality: Indian
- Driving License: BAH driving License - valid till 2027
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