Shumaila Malik
Summary
Dedicated administrative assistant with 3 years of experience managing large and small offices. I have worked with numerous branches, including payroll and human resources, which allows me to facilitate an efficient workflow and improve communications between multiple departments. Expert-level proficiency with Microsoft Office and PeopleSoft. Senior executives consistently rely on me to maintain schedules, oversee meetings and improve customer relations.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
American Pearl General Trading Company
2019.07 - 2022.12
- Oversee schedules for all executives and manage booking for conference rooms and group workspaces.
- Work with the HR department to facilitate recruitment drives, including setting up and running a booth at local career fairs.
- Train four new administrative assistant interns in office management procedures and schedule on-the-job mentoring with multiple departments.
- Maintain and improve online databases of client accounts and external vendors, including updating information when necessary, increasing 75% of productivity.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Education
Bachelors of Commerce - Business
University of Punjab
Lahore Pakistan06.2008
Skills
- Multi-line telephone systems
- Typing speed 67 WPM
- Document filing
- Database and client management systems
- Decision-making
- Training and development
- Strong organizational skills
- Problem-solving
Honors and Awards
- Awarded Employee of the Month twice and received highest possible score during the annual performance review.
Relevant Skills
- Excellent written and verbal communication skills, including dealing with customer complaints and giving formal presentations to executives.
- Proficient in all Microsoft Office applications, Oracle PeopleSoft and Intuit QuickBooks.
- Experience planning, coordinating and facilitating physical meetings and remote video conferences.
- Extremely organized and attentive to detail.
- Comfortable performing a variety of roles, including payroll support, front desk reception, personal assistant and organizational point of contact.
Languages
English
Native or Bilingual
A1
Arabic
Upper intermediate
B2
Urdu
Proficient
C2
Hindi
Upper intermediate
B2
Hobbies and Interests
- Enjoy learning to cook unique meals from a variety of international cuisines.
- Active in local professional women’s support group.
- Volunteer at library teaching seminars on Microsoft Office for beginners
Timeline
Administrative Assistant
American Pearl General Trading Company
2019.07 - 2022.12
Bachelors of Commerce - Business
University of Punjab
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