Siju Podian Kunjumon
Kuwait City,KU
Summary
Sales manager with 25 years of experience driving sales growth, cultivating key client relationships, and leading high-performing teams. Expert in formulating and executing strategic sales plans, maximizing product mobilization, and achieving ambitious targets. Skilled in customer service, market analysis, and business development, with a passion for excellence and a strong grasp of product knowledge and business acumen. Recognized for exceptional leadership, organizational prowess, and the ability to thrive in high-pressure environments. Success-driven professional with a keen understanding of processes and a proven track record of elevating passenger and sales figures while spearheading new account development.
Overview
20
20
years of professional experience
Work History
Sales Manager
House of Travel, Kuwait
06.2004 - Current
- Company Overview: House of Travel, Kuwait – General Sales Agent - Air India & Air India Express
- Maximize mobilization through regular meetings, follow-ups & strengthening of relationships with Travel Agents and Corporate Clients and ensure familiarization of the company's products to customers.
- Prepare Short term and long-term sales strategies to ensure that Monthly/Quarterly and Annual targets are met.
- Planning and guidance to business in decision making by suggesting business development plans based on competition products and promotions.
- Making and presenting the periodical performance presentations, sales activities, Marketing arrangement and Reports for the top management
- Assist clients with Ticketing, Reservation, Holiday packages and Group bookings.
- Responsible for Airline Loyalty Programme (Flying Returns) for increasing new members and solving product related issues, also updating about the benefits and promotions for existing members.
- Responsible for customer service in the digital equipment division, duties included answering customer queries, problem solving and providing detailed information on new products.
- Mentored
- Recognized for contributions on increasing passenger and sales figures and new account development.
- Management of People and Projects
- Utilized CRM software to track and analyze sales data for business improvement.
- Collaborated with marketing teams to create effective sales campaigns and promotions.
- Trained and mentored new sales staff to improve team performance and productivity.
- Attended industry trade shows and events to network and generate new leads for sales opportunities.
- Built and maintained strong relationships with clients to ensure customer satisfaction and retention.
- Developed and executed sales strategies to drive business growth and increase revenue.
- Utilized CRM software to track and analyze sales data for business improvement.
- Collaborated with marketing teams to create effective sales campaigns and promotions.
- Trained and mentored new sales staff to improve team performance and productivity.
- Attended industry trade shows and events to network and generate new leads for sales opportunities.
- Built and maintained strong relationships with clients to ensure customer satisfaction and retention.
- Developed and executed sales strategies to drive business growth and increase revenue.
- Built long-lasting client relationships through excellent customer service and consistent follow-ups.
Education
BFT - Basic Fares & Ticketing
Kuwait Travel & Tourism Agencies Association
Kuwait City, KU01.2004
Associate of Arts - Diploma in Marketing Management
Loyola Institute of Vocational Education
India01.2000
Bachelor of Arts - Commerce
Loyola College University of Madras
India01.1999
Associate of Arts - Information Technology
National Institute of Information Technology
India01.1998
Skills
- Product Knowledge
- Business Acumen
- Strategic Planning
- Effective Communication
- Understanding of Processes
Languages
English
Malayalam
Hindi
Tamil
Timeline
Sales Manager
House of Travel, Kuwait
06.2004 - Current
BFT - Basic Fares & Ticketing
Kuwait Travel & Tourism Agencies Association
Associate of Arts - Diploma in Marketing Management
Loyola Institute of Vocational Education
Bachelor of Arts - Commerce
Loyola College University of Madras
Associate of Arts - Information Technology
National Institute of Information Technology
Personal Information
- Visa: Transferable Visa (Visa#18)
- Passport Number: R5456513
- Date of Birth: 09/04/79
- Nationality: Indian
- Driving License: Kuwait License
- Marital Status: Married
Disclaimer
I do hereby declare that all the above information furnished by me is true to the best of my knowledge and belief.
Personal Information
- Visa: Transferable Visa (Visa#18)
- Passport Number: R5456513
- Date of Birth: 09/04/79
- Nationality: Indian
- Driving License: Kuwait License
- Marital Status: Married
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