A young administrative professional bringing to the table years of experience in the Hospitality sector, seeking a challanging position within an industry that will effectively use my professional skills to contribute to the organization’s profitability and success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Barista
(SELECT REASTAURANT)Universal Food Company W.l.l
01.2019 - Current
Check temperature of freezer
Refrigerator or heating equipment to ensure proper functioning
Prepare and serve hot or cold beverages
Such as coffee espresso drinks blended coffees or teas
Takes customers orders and convey them to other them employees for preparation
Checking for all medical and Civil ID updates
Weekly Inventory for the restaurant
Work permits for all official works in restaurant from the mall
Daily basis updates on making inventory and ensure to share the figures with staff
All Baladiya Audits of Kuwait
Weigh ,grind ,or pack coffee beans for customers
Hazards in the work area
Operate coffee making equipment
Skilled in hand brewing various forms of coffee.
Cleaned counters, machines, utensils, and seating areas daily.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Operated espresso machines and commercial coffee brewers to create beverages.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Explained beverage preparation and offered samples to help customers choose ideal items.
BARTENDER
THE BEER CAFÉ
03.2019 - 01.2020
Remained guest focused and worked hard to create an excellent bar experience
Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
Promoting and marketing the business
Ordering supplies
Handling customer enquiries and complaints, problem solving
Preparing and presenting staffing/sales reports
Handling administration and paperwork
Setting targets, Weekly inventory
Greeting and advising customers
Quality assurance, Audits, SOP’s
Mix ingredient to prepare cocktails.
Crafted special drink and cocktail menu items for seasonal offerings.
Served high customer volumes during special events, nights, and weekends.
Followed strict recipes and drink measurements to minimize product used.
Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
Kept bar presentable and well-stocked to meet customer needs.
Obtained cash bank and stocked service bar to prepare for operation.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Maintained impeccably clean, attractive and well-stocked bar area.
Prepared garnishes by evenly slicing and pitting fruits.
Developed creative bar menus and drink recipes by researching emerging industry trends.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Helped management plan and serve bar menu exceeding customer expectations.