Playing cricket listening music
Sinku Shah
alipur,Delhi
Summary
A young administrative professional bringing to the table years of experience in the Hospitality sector, seeking a challanging position within an industry that will effectively use my professional skills to contribute to the organization’s profitability and success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Barista
(SELECT REASTAURANT)Universal Food Company W.l.l
01.2019 - Current
- Check temperature of freezer
- Refrigerator or heating equipment to ensure proper functioning
- Prepare and serve hot or cold beverages
- Such as coffee espresso drinks blended coffees or teas
- Takes customers orders and convey them to other them employees for preparation
- Checking for all medical and Civil ID updates
- Weekly Inventory for the restaurant
- Work permits for all official works in restaurant from the mall
- Daily basis updates on making inventory and ensure to share the figures with staff
- All Baladiya Audits of Kuwait
- Weigh ,grind ,or pack coffee beans for customers
- Hazards in the work area
- Operate coffee making equipment
- Skilled in hand brewing various forms of coffee.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Explained beverage preparation and offered samples to help customers choose ideal items.
BARTENDER
THE BEER CAFÉ
03.2019 - 01.2020
- Remained guest focused and worked hard to create an excellent bar experience
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Promoting and marketing the business
- Ordering supplies
- Handling customer enquiries and complaints, problem solving
- Preparing and presenting staffing/sales reports
- Handling administration and paperwork
- Setting targets, Weekly inventory
- Greeting and advising customers
- Quality assurance, Audits, SOP’s
- Mix ingredient to prepare cocktails.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Served high customer volumes during special events, nights, and weekends.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Prepared garnishes by evenly slicing and pitting fruits.
- Developed creative bar menus and drink recipes by researching emerging industry trends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Helped management plan and serve bar menu exceeding customer expectations.
Education
12th -
Ch Budhsingh Inter College
01.2014 - 05.2016
Skills
Active listeningTime managementI am positive and optimisticMonitors temperature of freezer ,refrigeration, and heating units throughout shiftPrepare beverage following recipesKeep the bar area cleanGreet customers as they enterFulfil customer orders accuratelyNever argue with customersBe on time to your shift
Critical Thinking
Flexible and Adaptable
Self-Motivated
Multitasking Abilities
Teamwork and Collaboration
Active Listening
Beverage preparation
Hospitality service expertise
Opening and closing duties
Performance improvement
Interests
Timeline
BARTENDER
THE BEER CAFÉ
03.2019 - 01.2020
Barista
(SELECT REASTAURANT)Universal Food Company W.l.l
01.2019 - Current
12th -
Ch Budhsingh Inter College
01.2014 - 05.2016