Summary
Overview
Work history
Education
Skills
Timeline
Generic

Sohel Shaikh

Ready to relocate to UAE

Summary

Accomplished professional with expertise in team leadership and inventory management, ensuring efficient stock control and compliance with health and safety standards. Demonstrates proficiency in POS and cash handling, adept at multitasking under pressure while maintaining effective communication and conflict resolution. Skilled in training and mentoring staff, providing shift supervision to optimise operational performance. Committed to leveraging skills for continued career growth within dynamic environments.

Overview

5
5
years of professional experience

Work history

Shift supervisor

Starbucks
Kwait, Kuwait
08.2023 - 06.2025
  • Supervised and coached a team of baristas to deliver exceptional customer experiences.
  • Handled customer concerns professionally, maintaining brand reputation and guest satisfaction.
  • Managed inventory checks, restocking, and waste control to optimize store performance.
  • Ensured compliance with food safety and cleanliness standards in all service areas.
  • Supported on-boarding and training of new team members to integrate smoothly into operations.
  • Collaborated with management to meet daily sales targets and operational goals.

Barista trainer

Starbucks
04.2023 - 07.2023
  • Led training and development of new baristas, ensuring adherence to Starbucks standards and procedures.
  • Fostered a supportive learning environment focused on quality, efficiency, and customer experience.

Barista

Starbucks
03.2022 - 03.2023
  • Consistently delivered high-quality service and handcrafted beverages in a fast-paced environment.
  • Demonstrated strong attention to detail, teamwork, and commitment to customer satisfaction.

Associate

ST. Regis Mumbai
07.2021 - 11.2021
  • Delivered exceptional guest service in a luxury dining environment, ensuring seamless coordination across front-of-house operations.
  • Maintained high standards of hospitality, cleanliness, and efficiency in a multi-cuisine, high-volume restaurant.

Trainee

ST. Regis Mumbai
07.2020 - 12.2020
  • Completed cross-functional training in all four core hospitality departments, gaining hands-on experience in luxury service standards and daily operations.
  • Developed a well-rounded skill set in guest relations, room upkeep, culinary basics, and restaurant service.

Education

Bachelor's Degree - Hospitality Management

Anjuman I Islam's institute

HSC - Science

Viva College
Virar, Mumbai

SSC -

Dr. N.P. Shah English Medium School
Virar
2016

Skills

  • Team Leadership
  • Inventory & Stock Management
  • POS & Cash Handling
  • Health & Safety Compliance
  • Multitasking
  • Under Pressure
  • Communication & Conflict Resolution
  • Training & Mentoring
  • Shift Supervision

Timeline

Shift supervisor

Starbucks
08.2023 - 06.2025

Barista trainer

Starbucks
04.2023 - 07.2023

Barista

Starbucks
03.2022 - 03.2023

Associate

ST. Regis Mumbai
07.2021 - 11.2021

Trainee

ST. Regis Mumbai
07.2020 - 12.2020

Bachelor's Degree - Hospitality Management

Anjuman I Islam's institute

HSC - Science

Viva College

SSC -

Dr. N.P. Shah English Medium School
Sohel Shaikh