SREEJITH BHASURANGAN
Kuwait
Summary
Results-driven hospitality professional with over 17 years of experience in food and beverage operations, restaurant management, and customer service excellence across Kuwait and India. Currently serving as Assistant Restaurant Manager with strong expertise in team leadership, inventory management, cost control, and HACCP compliance. Proven ability to enhance guest satisfaction, streamline operations, and lead high-performing teams in fast-paced environments. Experienced in pre-opening operations, staff training, and maintaining high service standards. Fluent in English, Hindi, and Arabic.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Caffe Bazza, Al Amal Holding Co.
03.2022 - Current
- Oversee daily restaurant operations to ensure efficiency and high-quality service
- Lead, supervise, and motivate staff to maintain service excellence and productivity
- Monitor guest satisfaction, handle complaints, and implement service improvements
- Manage inventory, procurement, and stock control to minimize waste and reduce costs
- Ensure compliance with food safety standards, hygiene regulations, and company policies
- Support recruitment, onboarding, and training of new employees
- Coordinate with kitchen and service teams to ensure smooth operations.
Assistant Restaurant Manager
Mezzah Restaurant, Khairan, Kuwait
Khairan, Kuwait
01.2018 - 03.2022
- Supervised front-of-house operations and ensured smooth service flow
- Trained and guided staff to maintain service quality and efficiency
- Handled customer inquiries and resolved complaints professionally
- Assisted in scheduling shifts and managing staff performance
- Maintained cleanliness and compliance with hygiene standard
Restaurant In-Charge (Pre-Opening Team)
Sushi and Burger, Abu Hasaniya, Kuwait
Abu Hasaniya, Kuwait
05.2018 - 12.2018
- Led restaurant pre-opening operations, including layout planning, vendor coordination, and regulatory compliance
- Recruited, trained, and developed the front-of-house (FOH) team, establishing service standards and efficient workflows
- Managed full-scale restaurant setup, including kitchen coordination, menu execution, and inventory planning
- Collaborated closely with the culinary team to ensure consistent food quality, optimal service speed, and exceptional guest experience
Food & Beverage Captain
Zwarah Restaurant, Abu Halifa, Kuwait
Abu Halifa, Kuwait
03.2016 - 04.2018
- Supervised daily F&B operations, staff performance, and guest services in a fast-paced dining environment.
- Monitored order accuracy, ensured adherence to service protocols, and optimized table turnover rate.
- Conducted regular briefings and coordinated closely with kitchen and service staff to maintain service flow.
Sr. Captain – F&B Service
Holiday Inn Downtown, Sharq, Kuwait
Sharq, Kuwait
06.2012 - 03.2016
- Led restaurant and banquet operations, supporting special events and conferences in a 4-star property.
- Mentored junior staff on service etiquette, guest handling, and operational efficiency.
- Assisted the F&B Manager in event planning, setup, and service execution.
Waiter
The Regency Hotel, Salmiya, Kuwait
Salmiya, Kuwait
07.2011 - 08.2012
- Delivered luxury guest service in fine dining and in-room dining settings within a 5-star hotel environment.
- Supported banquet setups, VIP service coordination, and large-scale events.
Waiter
Mövenpick Hotel, Kuwait
Kuwait
11.2007 - 06.2011
- Rotated across restaurant outlets including the Convention Centre and Royal Suite.
- Received “Employee of the Month” for outstanding service and teamwork (2009).
Waiter (Trainee)
Whispering Palms Resort, Goa, India
Goa, India
04.2007 - 10.2007
- Completed comprehensive industrial training across restaurant, room service, and banquet departments.
- Gained hands-on experience in guest service procedures and F&B operations.
Education
Diploma - Hotel Management
Good Shepherd College
Kerala, India01-2007
DCA - Computer Applications
Or-Bit Computers
Kerala01-2001
Pre-Degree - undefined
Sree Narayana College
Kerala01-2000
SSLC - undefined
SHVHS
Karakkad01-1998
Skills
- Restaurant Operations Management
- Team Leadership & Staff Supervision
- Guest Experience & Customer Satisfaction
- Inventory Control & Cost Management
- HACCP & Food Safety Compliance
- Staff Training & Development
- POS Systems & Cash Handling
- Quality Control & Service Standards
- Conflict Resolution & Problem Solving
Accomplishments
- Employee of the Month Movenpick Convention Centre (2009)
- Excellence Award for Outstanding Performance and Teamwork
Certification
- Food Hygiene Certificate (IHG, Holiday Inn – HACCP Compliant)
- Service and Team Excellence Workshop
- Performance Management Training
- Fire Life & Safety, Bomb Threat, Security Awareness Training
PERSONAL DETAILS
Languages: English, Hindi, Arabic
Timeline
Assistant Restaurant Manager
Caffe Bazza, Al Amal Holding Co.
03.2022 - Current
Restaurant In-Charge (Pre-Opening Team)
Sushi and Burger, Abu Hasaniya, Kuwait
05.2018 - 12.2018
Assistant Restaurant Manager
Mezzah Restaurant, Khairan, Kuwait
01.2018 - 03.2022
Food & Beverage Captain
Zwarah Restaurant, Abu Halifa, Kuwait
03.2016 - 04.2018
Sr. Captain – F&B Service
Holiday Inn Downtown, Sharq, Kuwait
06.2012 - 03.2016
Waiter
The Regency Hotel, Salmiya, Kuwait
07.2011 - 08.2012
Waiter
Mövenpick Hotel, Kuwait
11.2007 - 06.2011
Waiter (Trainee)
Whispering Palms Resort, Goa, India
04.2007 - 10.2007
Diploma - Hotel Management
Good Shepherd College
DCA - Computer Applications
Or-Bit Computers
Pre-Degree - undefined
Sree Narayana College
SSLC - undefined
SHVHS