S.V George
Operation Administrator - Microsoft Business
Kuwait City,KU
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Administrator for Microsoft Business position. Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced in Kuwait with over 18 years of experience in IT Field . Excellent reputation for resolving problems and improving customer satisfaction.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
5
5
Languages
Work History
Office Administrator for Microsoft Business
Computer accessories Company
Kuwait , Kuwait
01.2021 - Current
- Formatted documents using Microsoft products follow specific corporate style guides.
- Discussed Microsoft offerings with customers to advise on best technologies and products for projects.
- Integrated MS products into CRM outputs for large-scale customer campaigns.
- Developed pivot tables and custom reports in Excel.
- Collaborated with team members to achieve target results.
- Carried out day-to-day duties accurately and efficiently.
- Resolved problems, improved operations and provided exceptional service.
- Drove operational improvements which resulted in savings and improved profit margins.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed over 50 customers calls per day and its help to increase sales 10%.
IT Coordinator for Sales
Alghanim International
Shuwaikh , Kuwait
02.2017 - 01.2021
- Carried out day-to-day duties accurately and efficiently.
- Delivered services to customer locations within specific timeframes.
- Monitored company inventory to keep stock levels and databases updated.
- Used Microsoft Word and other software tools to create documents and other communications.
- Provided input on contractual agreements for products and services to develop options and maximize profit margins.
- Developed and executed product market strategy to determine distribution, price and promotion efforts.
- Maintained client and company confidence by keeping records confidential and secure to avoid data breach risks.
- Partnered with marketing team to contribute towards marketing strategy by monitoring competitive products and industry reactions.
- Conducted market analyses and presented findings to product team to develop and enhance product offerings.
- Provided technical expertise and recommendations to improve systems and processes, establish cost savings and increase productivity.
- Researched product availability and acquired use, benefits and pricing structure information for clients.
- Increased sales g through effectively training employees, closely monitoring regional and local markets and managing inventories.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Secretary Cum Time Keeper
Kharafi National
Kuwait , Kuwait
11.2005 - 01.2017
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours across night, weekend and holiday shifts.
- Improved operations through consistent hard work and dedication.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Computer Operator
IATS Adoor
Adoor , Kerala, India
10.2003 - 10.2005
- Changed and replaced backup tapes regularly and performed detailed server backups.
- Input data sets into databases, verifying storage of processed information.
- Maintained spreadsheets of data across multiple systems.
- Processed requests for service from internal and external customers.
- Supported time-sensitive project input milestones by keeping team on-task.
Education
Bachelor of Science - Computer And Information Sciences
KVHSS Kaithaparambu
Adoor, Kerala, India 06.2003 - 04.2005
Diploma - 3 Years - Computer Technology
Nanjappa Institute of Technology
Karumathampatty, Coimbatore 08.1999 - 03.2002
Diploma in IATA - IATA Foundation
IATS Adoor
Adoor, Kerala, India 03.2003 - 08.2004
Skills
- Business office administration
Personal Information
Permanent Address
Vazhakkalayil House
Chayalode P.O
Mangadu, Adoor
Kerala, India - 691556
Personal Data
Father’s Name: G. George
Date of Birth : 12-Mar-1980
Nationality : Indian
Gender : Male
Passport no : T 8992639
Place of Issue : Kuwait
Marital Status : Married
Present Address
CPT Computer and Accessories
Company
Mazaya Tower 3 Floor 10, Khaled bin
Waleed St. Sharq Kuwait. Tel: +965
22020894 Fax: +965 22020895
Email: sales@cptkwt.com
Residency details (Kuwait)
Civil ID(Kuwait) : 280031205024
Driving License: Yes (Kuwait & India)
License No : 280031205024
Date of Expiry: Jan-2023
Article No : 18
Residency Status : Release Eligible
Timeline
Office Administrator for Microsoft Business
Computer accessories Company
01.2021 - Current
IT Coordinator for Sales
Alghanim International
02.2017 - 01.2021
Secretary Cum Time Keeper
Kharafi National
11.2005 - 01.2017
Computer Operator
IATS Adoor
10.2003 - 10.2005
Bachelor of Science - Computer And Information Sciences
KVHSS Kaithaparambu
06.2003 - 04.2005
Diploma in IATA - IATA Foundation
IATS Adoor
03.2003 - 08.2004
Diploma - 3 Years - Computer Technology
Nanjappa Institute of Technology
08.1999 - 03.2002
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