A demanding job within a challenging work environment in a well-established organization where my skills and related experience can be utilized and applied to achieve my career aspirations Thank you for your time & consideration.
Overview
20
20
years of professional experience
30
30
years of post-secondary education
Work History
Sinior Officer
First Takaful Insurance Co
Kuwait City
12.2005 - 02.2014
Issue Life & Workmen's Compensation Insurance policy & processing it's Claims & Re Insurance
Issue Credit Life Insurance policy & processing it's claims & Re insurance
Studying insurance proposals, gathering and assessing background information in order to effectively assess the risk involved,
Calculating possible risk and deciding how much the premium deciding whether the risk should be shared with a reinsurers or not
Handling and dealing with reinsurance arrangements including faxes, telecom , Email
Direct contacts with customers
Monthly financial closing and analysis
Second Auditor
Kuwait National Assembly
Kuwait City
01.2002 - 12.2005
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Delivered legal services to customer locations within specific timeframes.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Improved operations through consistent hard work and dedication.
Assistant Manager, Life & Medical Dept.
KFH Takaful Insurance Co.
Kuwait City
02.2014 - 09.2014
Manage operations and productivity at an insurance company.
Create and modify procedures and documents related to policies.
Assist in claims management.
Identify and analyze risks associated with policies.
Achieve target budgets.
Minimize risk of financial loss.
Studying insurance proposals, gathering and assessing background information in order to effectively assess the risk involved.
Calculating possible risk and deciding how much the premium
Life & Medical Insurance Manager
Boubyan Takaful Insurance Co.
Kuwait City
09.2014 - 09.2019
Manage, direct and monitor insurance activities and the overall performance of the team to increase efficiency and maximise performance
–General administration of all insurance provisions including claims
maintain and improve mechanisms for the provision of insurance, including performance, administration and outcomes and disseminate feedback
Utilize systems to manage insurance functions, analysis and documentation
Direct the development of plans for insurance, including management to achieve targets
Developing plans for insurance progress
Support to all other departments with insurance related issue subject to agreed criteria; recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all team members to ensure targets are met
Reporting on a monthly basis or as otherwise required
Assist in developing plans for team activities to include strategy to achieve targets
Delegate authority and responsibility to team with supervision, accountability and review
Manage and maintain contact with internal and external clients/customers and suppliers
Responsibly use resources and control expenses to meet budgetary controls
Adhere to all organization policies and procedures
Broker Relation Manager
Boubyan Takaful Insurance Co.
Kuwait City
10.2019 - Current
Build, strengthen, and maintain relationships with our crucial Brokers and critical personnel within the designated Brokerage companies.
Address, escalate and resolve areas of concern raised by Brokers.
Be the advocate solving their issues in a timely manner. This may include contact with the client to alleviate issues or concern.
Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities.