Summary
Overview
Work History
Education
Skills
Traveling
Volunteering
Sports
Languages
Timeline
Generic

TANIA ROSE DSILVA

Summary

Proven Logistics Coordinator with a track record of enhancing operations at Phoenix International Company. Skilled in logistics coordination and client relations. My problem-solving abilities and effective communication foster teamwork and expedite order processing, driving efficiency and compliance. Seeking opportunities to further develop my career in logistics and operations.

Overview

8
8
years of professional experience

Work History

Logistics Coordinator

Phoenix International Company
03.2022 - Current
  • Coordinate logistics operations and documentation.
  • Tracked orders and notified customers of status or potential delays.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
  • Monitor and troubleshoot issues related to freight handling and customs clearance.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.

Sales Coordinator

Global United Logistics Services Company
08.2019 - 01.2022
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.


Sales Representative

Omega Holidays
11.2018 - 04.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Junior Assistant

Time House
04.2017 - 09.2018
  • Assisted in the preparation of reports, providing essential data analysis that informed strategic decisions.
  • Provided administrative support to senior staff, ensuring smooth operations of the office.
  • Maintained accurate records of financial transactions for efficient budget tracking and reporting purposes.
  • Expedited daily operations through proficient use of Microsoft Office Suite tools.
  • Enhanced office efficiency by organizing files, managing calendars, and coordinating meetings.

Education

Bachelor of Commerce - Banking And Finance

St. Xavier's College
Mapusa, Goa
04-2016

High School Diploma -

St. Xavier's Higher Secondary School
Mapusa, Goa
04-2013

No Degree -

St. Francis Xavier High School
Mapusa, Goa
04-2011

Skills

  • Problem-solving
  • Decision-making
  • Logistics analysis
  • Documentation & Reporting
  • Shipment coordination
  • Sales support & Customer Service
  • Punctual and dependable
  • Client relations
  • Freight negotiation
  • Communication & Teamwork

Traveling

Exploring diverse cultures and environments.

Volunteering

Engaging in community service.

Sports

Participating in group activities.

Languages

KONKANI
Native language
English
Advanced
C1
Hindi
Upper intermediate
B2

Timeline

Logistics Coordinator

Phoenix International Company
03.2022 - Current

Sales Coordinator

Global United Logistics Services Company
08.2019 - 01.2022

Sales Representative

Omega Holidays
11.2018 - 04.2019

Junior Assistant

Time House
04.2017 - 09.2018

Bachelor of Commerce - Banking And Finance

St. Xavier's College

High School Diploma -

St. Xavier's Higher Secondary School

No Degree -

St. Francis Xavier High School
TANIA ROSE DSILVA