Taregh Afri
Analyst
Budapest, Hungary
Summary
Detail-oriented and highly organized professional with experience organizing, processing, and completing client orders. Demonstrated ability to process client orders accurately while maintaining high levels of customer satisfaction. Proficient with OTC processing systems, order input, order tracking, and inventory management. Capable of harnessing finance and accounting skills to improve business operations and achieve financial success. Passionate in financial markets, corporate management, and the global economy, with a solid academic background in finance and accounting. Seeking to contribute talents and expertise to the development of a vibrant firm.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Billing and Collection Analyst
Hilton (Hampton)
6 2023 - 3 2024
- Demonstrated ability to streamline billing processes, resulting in increased efficiency and accuracy
- Tracked record of maximizing collection rates and reducing outstanding balances through effective collection strategies
- Assessed credit risk for new and existing customers to minimize bad debt losses and ensured appropriate credit terms
- Strong communication skills in effectively addressing billing inquiries, negotiated payment terms, and resolved disputes and enquiries
- Negotiated Payment Plans by Working with customers experiencing financial difficulties to establish reasonable payment plans that allow them to settle their debts over time while minimizing Payment risk
- Assisted Audit Process by Working closely with audit team to provide necessary information and respond to inquiries throughout audit process, ensuring compliance with audit standards and regulations.
- Managed an extensive portfolio of accounts while maintaining excellent attention to detail, minimizing errors during the collection process
- Ensured compliance with relevant laws and regulations governing debt collection activities, reducing organizational risk exposure.
Analyst
Swizztex KFT
Budapest
08.2018 - 01.2022
- Liaised with suppliers and Vendors to coordinate import/export logistics, negotiated shipping rates, and ensured timely delivery of goods Collaborated with Accounting Dep to address and Related Enquiry and Assisted in Balance sheet Reconciliation
- Collaborated closely with accounting department to facilitate accurate generation of balance sheets
- Played pivotal role in providing comprehensive financial information, including assets (such as cash, accounts receivable, and inventory), liabilities (such as accounts payable and loans)
- Achieved 95% customer satisfaction rating by providing prompt and accurate order status updates and resolving customer inquiries and issues effectively
- Analyzed import/export costs, including transportation, taxes, and insurance to identify cost-saving opportunities and optimize supply chain expenses.
- Conducted regular reviews of operations and identified areas for improvement.
- Identified and resolved problems through root cause analysis and research.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Intern-Barista
Starbucks
05.2018 - 08.2018
- Maintained clean and organized work area, adhering to Starbucks sanitation and safety standards, and ensuring 95% Pass Rate on compliance with health regulations.
- Collaborated effectively with team members to ensure smooth operations during peak hours, contributing to positive work environment and high team morale.
- Demonstrated comprehensive knowledge of Starbucks products, including seasonal offerings and specialty beverages, leading to increased upselling and cross-selling opportunities.
Intern
Burger King Corporation
01.2018 - 04.2018
- Streamlined food preparation processes, resulting in 15% reduction in waiting and improved service efficiency.
- Implemented quality assurance measures to ensure compliance with food safety standards and regulations, resulting in 95% pass rate on health inspections
- Delivered training modules for new hires on food safety protocols and customer service best practices, contributing to improved employee performance and satisfaction.
Intern Customer Service Agent
Middle Eastern Hub Bistro
01.2016 - 03.2016
- Analyzed problems and worked with teams to develop solutions.
- Streamlined email response procedures, leading to 30% reduction in average response time to customer inquiries within first month of internship.
- Actively participated in team meetings, contributed innovative ideas, and collaborated with colleagues to troubleshoot complex customer issues, fostering positive and supportive team environment.
- Achieved consistently high customer satisfaction ratings of over 95% through effective communication, problem-solving, and personalized service delivery.
- Collected, arranged, and input information into database system
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects
Education
Bachelor of Science - Finance And Accounting
Budapest Metropolitan University
Budapest, Hungary 02.2017 - 12.2020
Skills
Excellent team player
Credit Management Knowledge
Attention to Detail
Critical Thinker
Relationship Building
Teamwork and Collaboration
Time Management
Microsoft Office
Adaptability
Self Motivation
Analytical Thinking
Customer Relationship Management
Work Planning and Prioritization
Strong Communication Skills
References
linkedin.com/in/taregh-afri-93a9ab177
Timeline
Analyst
Swizztex KFT
08.2018 - 01.2022
Intern-Barista
Starbucks
05.2018 - 08.2018
Intern
Burger King Corporation
01.2018 - 04.2018
Bachelor of Science - Finance And Accounting
Budapest Metropolitan University
02.2017 - 12.2020
Intern Customer Service Agent
Middle Eastern Hub Bistro
01.2016 - 03.2016
Billing and Collection Analyst
Hilton (Hampton)
6 2023 - 3 2024